Feeds

Bank snafu Gmail missive never opened

And never will be

Intelligent flash storage arrays

The confidential email at the heart of a roundabout US lawsuit against Google was never opened, according to the bank that accidentally sent the missive to the wrong Gmail account.

This summer, according to court documents, an unnamed employee with the Wyoming-based Rocky Mountain Bank was asked by a customer to send some loan documents to a Gmail account used by a third party. But the employee mistakenly sent them to different Gmail account, along with another confidential file packed with the names, addresses, tax IDs, and loan info for 1,325 of the bank's customers.

The bank attempted to retrieve the documents, sending additional messages to the account, but did not receive a reply. And when Google rightly refused to release the identity of the person behind the account, the bank sued the web giant in federal court.

On Friday, the court issued a temporary restraining order, insisting that Google shut the account down and divulge whether the account was still active and whether the confidential info had been viewed. And if the account was indeed active, Google was also ordered to divulge the user's identity and contact information.

Google complied with the order, but in an email to The Reg, the company declined to say what information was revealed. Repeated calls to a lawyer for the Rocky Mountain Bank went unanswered, but according to a report from CNET News, the bank has said that the confidential message was never opened and that it has now been permanently deleted.

The case underlines what should be obvious to Google watchers: Though the company vows to protect your personal data, it can be compelled by court order or subpoena or natural security letter to divulge such info. And then there's the judge's ill-advised decision to order the deactivation of a bystander's email account.

According to court papers, it has now been reactivated. ®

Intelligent flash storage arrays

More from The Register

next story
You really need to do some tech support for Aunty Agnes
Free anti-virus software, expires, stops updating and p0wns the world
Attack reveals 81 percent of Tor users but admins call for calm
Cisco Netflow a handy tool for cheapskate attackers
Privacy bods offer GOV SPY VICTIMS a FREE SPYWARE SNIFFER
Looks for gov malware that evades most antivirus
Patch NOW! Microsoft slings emergency bug fix at Windows admins
Vulnerability promotes lusers to domain overlords ... oops
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.