Feeds

Bank snafu Gmail missive never opened

And never will be

SANS - Survey on application security programs

The confidential email at the heart of a roundabout US lawsuit against Google was never opened, according to the bank that accidentally sent the missive to the wrong Gmail account.

This summer, according to court documents, an unnamed employee with the Wyoming-based Rocky Mountain Bank was asked by a customer to send some loan documents to a Gmail account used by a third party. But the employee mistakenly sent them to different Gmail account, along with another confidential file packed with the names, addresses, tax IDs, and loan info for 1,325 of the bank's customers.

The bank attempted to retrieve the documents, sending additional messages to the account, but did not receive a reply. And when Google rightly refused to release the identity of the person behind the account, the bank sued the web giant in federal court.

On Friday, the court issued a temporary restraining order, insisting that Google shut the account down and divulge whether the account was still active and whether the confidential info had been viewed. And if the account was indeed active, Google was also ordered to divulge the user's identity and contact information.

Google complied with the order, but in an email to The Reg, the company declined to say what information was revealed. Repeated calls to a lawyer for the Rocky Mountain Bank went unanswered, but according to a report from CNET News, the bank has said that the confidential message was never opened and that it has now been permanently deleted.

The case underlines what should be obvious to Google watchers: Though the company vows to protect your personal data, it can be compelled by court order or subpoena or natural security letter to divulge such info. And then there's the judge's ill-advised decision to order the deactivation of a bystander's email account.

According to court papers, it has now been reactivated. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Parent gabfest Mumsnet hit by SSL bug: My heart bleeds, grins hacker
Natter-board tells middle-class Britain to purée its passwords
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Web data BLEEDOUT: Users to feel the pain as Heartbleed bug revealed
Vendors and ISPs have work to do updating firmware - if it's possible to fix this
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Snowden-inspired crypto-email service Lavaboom launches
German service pays tribute to Lavabit
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Call of Duty 'fragged using OpenSSL's Heartbleed exploit'
So it begins ... or maybe not, says one analyst
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.