Feeds

Apple admits third of iPhone calls in New York are dropped

Start spreading the news

Providing a secure and efficient Helpdesk

A New-York iPhone user who complained that his handset was dropping 22 per cent of calls was told he should be grateful it wasn't worse, and that it's AT&T's fault.

One of Gizmodo's readers took his iPhone into an Apple store and presented it at the "Genius Bar", complaining that it was dropping calls. The Apple-monikered genius downloaded the phone's log to discover the handset had dropped 22 per cent of calls, he then informed the poor chap that this was pretty good for New York and he should be grateful not to be losing 30 per cent of his calls.

30 per cent of calls dropped seems pretty high to us, even in a crowded city, but the customer was told that "this problem is consistent with the service provided by AT&T".

Of course, this could all be a cunning plan by the lads from Cupertino in preparation for the end of AT&T's US monopoly on the iPhone, but more likely it's just down to appalling coverage in New York, and lends weight to the operator's claim that they can't even provide for existing users unless the FCC hands over some more spectrum. ®

Security for virtualized datacentres

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
New EU digi-commish struggles with concepts of net neutrality
Oettinger all about the infrastructure – but not big on substance
PEAK IPV4? Global IPv6 traffic is growing, DDoS dying, says Akamai
First time the cache network has seen drop in use of 32-bit-wide IP addresses
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.