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Apple admits third of iPhone calls in New York are dropped

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Internet Security Threat Report 2014

A New-York iPhone user who complained that his handset was dropping 22 per cent of calls was told he should be grateful it wasn't worse, and that it's AT&T's fault.

One of Gizmodo's readers took his iPhone into an Apple store and presented it at the "Genius Bar", complaining that it was dropping calls. The Apple-monikered genius downloaded the phone's log to discover the handset had dropped 22 per cent of calls, he then informed the poor chap that this was pretty good for New York and he should be grateful not to be losing 30 per cent of his calls.

30 per cent of calls dropped seems pretty high to us, even in a crowded city, but the customer was told that "this problem is consistent with the service provided by AT&T".

Of course, this could all be a cunning plan by the lads from Cupertino in preparation for the end of AT&T's US monopoly on the iPhone, but more likely it's just down to appalling coverage in New York, and lends weight to the operator's claim that they can't even provide for existing users unless the FCC hands over some more spectrum. ®

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