Feeds

Apple admits third of iPhone calls in New York are dropped

Start spreading the news

The essential guide to IT transformation

A New-York iPhone user who complained that his handset was dropping 22 per cent of calls was told he should be grateful it wasn't worse, and that it's AT&T's fault.

One of Gizmodo's readers took his iPhone into an Apple store and presented it at the "Genius Bar", complaining that it was dropping calls. The Apple-monikered genius downloaded the phone's log to discover the handset had dropped 22 per cent of calls, he then informed the poor chap that this was pretty good for New York and he should be grateful not to be losing 30 per cent of his calls.

30 per cent of calls dropped seems pretty high to us, even in a crowded city, but the customer was told that "this problem is consistent with the service provided by AT&T".

Of course, this could all be a cunning plan by the lads from Cupertino in preparation for the end of AT&T's US monopoly on the iPhone, but more likely it's just down to appalling coverage in New York, and lends weight to the operator's claim that they can't even provide for existing users unless the FCC hands over some more spectrum. ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
EE plonks 4G in UK Prime Minister's backyard
OK, his constituency. Brace yourself for EXTRA #selfies
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.