Feeds

France Telecom blamed for another worker suicide

Time for boss to go?

Beginner's guide to SSL certificates

French politicians are calling on ex-monopoly France Telecoms to do more to stop a rash of suicides and attempted suicides among its staff.

The latest was call centre worker Jean-Paul Rouannet, who jumped off a road bridge in the Alps on Monday, bringing total deaths amongst the telco's workforce to 24 in two years.

The man left a note for his wife and two children blaming pressure at work. He had recently been moved from working on large accounts to a reactive customer service and sales call centre. Friends told The Independent that he had trouble dealing with targets he was meant to hit and had been abandoned by the firm.

FT's chief executive Didier Lombard has already ordered changes to working practices and an end to "personal and geographical mobility" - several cases have involved recently moved staff. The company is putting in place a new social contract, a company-wide "stress audit" and a phone helpline for staff to talk to psychologists.

Lombard said at the time: "December's France Telecom will not be the France Telecom of today."

But union bosses and opposition politicians are calling on Lombard to take responsibility for the deaths and resign.

The company has 100,000 staff and insists that its suicide rate is not vastly different to that of France overall. But some see problems with people who were effectively civil servants being forced to work to targets and under what might seem like normal pressures for private sector staff.

The World Health Organisation gives French suicide rates of 17.6 in 2005, down from a high of 22.5 per 100,000 in 1985. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.