Feeds

France Telecom blamed for another worker suicide

Time for boss to go?

Maximizing your infrastructure through virtualization

French politicians are calling on ex-monopoly France Telecoms to do more to stop a rash of suicides and attempted suicides among its staff.

The latest was call centre worker Jean-Paul Rouannet, who jumped off a road bridge in the Alps on Monday, bringing total deaths amongst the telco's workforce to 24 in two years.

The man left a note for his wife and two children blaming pressure at work. He had recently been moved from working on large accounts to a reactive customer service and sales call centre. Friends told The Independent that he had trouble dealing with targets he was meant to hit and had been abandoned by the firm.

FT's chief executive Didier Lombard has already ordered changes to working practices and an end to "personal and geographical mobility" - several cases have involved recently moved staff. The company is putting in place a new social contract, a company-wide "stress audit" and a phone helpline for staff to talk to psychologists.

Lombard said at the time: "December's France Telecom will not be the France Telecom of today."

But union bosses and opposition politicians are calling on Lombard to take responsibility for the deaths and resign.

The company has 100,000 staff and insists that its suicide rate is not vastly different to that of France overall. But some see problems with people who were effectively civil servants being forced to work to targets and under what might seem like normal pressures for private sector staff.

The World Health Organisation gives French suicide rates of 17.6 in 2005, down from a high of 22.5 per 100,000 in 1985. ®

Reducing security risks from open source software

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.