Feeds

IP telephony: Still happy?

Roll up for our reader poll

  • alert
  • submit to reddit

Eight steps to building an HP BladeSystem

Reg Reader Studies The benefits of IP telephony (IPT) are now increasingly understood, and as offerings proliferate, we are starting to see wider scale adoption become reality across all types of business. But has the move to IPT been all it’s cracked up to be?

Are problems around service and call quality still causing major headaches? What model is proving the best for businesses?

With this in mind, we would like to hear from Reg readers who have used or are using IPT/VoIP. If you have some experience of this, tell us all about it.

Do you:

Other (please specify)

How long have you used VoIP in your organisation?

Which form of IPT/VoIP do you predominantly use in your business, or which did you use before it was replaced?

Other (please specify)

How does/did the service perform with regard to call quality from a user perspective compared to traditional analogue telephony?

How does/did the service compare to traditional analogue telephony in terms of features and functionality (that you actually use)?

How would you describe the return on investment or value for money over a three-year period (real or anticipated), taking into account initial setup/equipment costs (if any), ongoing service charges, and other running costs (eg support and maintenance)?

What was your experience like when transitioning to VoIP?

What is your overall view of IPT/VoIP, considering account features, quality, value for money and everything else?

Any comments on IPT/VoIP in general before you go?

How large is your organisation?

The Power of One Brief: Top reasons to choose HP BladeSystem

More from The Register

next story
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.