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Microsoft Live Messenger in worldwide hiccup

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Instant error codes

By Cade Metz • Get more from this author

Posted in Media, 23rd September 2009 17:18 GMT

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Users across the globe are reporting that they're unable to log-in to Microsoft's Live Messenger instant messaging service.

According to Reg readers in the UK and users worldwide posting to Twitter and Microsoft's help forums, attempts to log-in have been repeatedly met with the error code 85AE001D.

According to some, the error is accompanied by a message saying that the user's contact list is not available:

WE CAN'T SIGN YOU IN TO WINDOWS LIVE MESSENGER

YOUR CONTACT LIST IS NOT AVAILABLE RIGHT NOW, PLEASE TRY AGAIN LATER

ERROR CODE: 85AE001D

Users are seeing the glitch on both PCs and mobiles.

We have contacted Microsoft about the issue, and a company spokesperson says it does not have a comment on the issue.

Reports indicate the problem is affecting users in the UK, Europe, Singapore, Brazil, and Canada - among other locations. ®

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