Feeds

Bank sues Google for identity of Gmail user

Um, we sent him 1,325 tax IDs

The Essential Guide to IT Transformation

A US bank is suing Google for the identity of a Gmail user after a bank employee accidentally sent the user a file that included the names, addresses, tax IDs, and loan info for more than 1,300 of the bank's customers.

In mid-August, according to court documents filed in a California federal court, the Wyoming-based Rocky Mountain Bank was asked by a customer to send certain loan documents to a Gmail account belonging to a third party. A bank employee attempted to do so. But a day later, he realized he had sent the documents to the wrong address - along with a file containing confidential information for 1,325 other customers.

After a failed attempt to recall the email, the employee sent a second note to that wrong address, requesting that the confidential email be deleted before it was opened. There was no response, so the bank contacted Google to determine what could be done to ensure that the confidential info remained confidential. According to the court papers, Google would not provide information on the account unless it received a subpoena or "other appropriate legal process."

So the bank sued.

Google confirmed with The Reg that it will not comply unless it receives a court order or subpoena. "When Google receives legal process, such as court orders and subpoenas, where possible we promptly provide notice to users to allow them to object to those requests for information," a company spokesman said. "In this case, [Rocky Mountain Bank] must comply with proper court process, and the court has required it to resubmit its papers. Once we have a chance to review these papers, we will determine our response."

The bank's counsel has yet to respond to a request for comment.

Rocky Mountain Bank had asked to court to keep its suit under seal, hoping to avoid panic among its customers and a "surge of inquiry." But obviously, this wasn't successful.

Google, of course, is right to wait for a court order. And it's right to give the Gmail user involved the opportunity to oppose the order. But the tale is a reminder that in certain situations, the information giant will indeed be compelled to turn over private data.

In recent weeks, Google has also received court orders to reveal the identities of those behind stories published in an online newspapers based in the Turks and Caicos Islands and of a blogger who castigated a model on a blog entitled "Skanks in NYC." ®

Build a business case: developing custom apps

More from The Register

next story
14 antivirus apps found to have security problems
Vendors just don't care, says researcher, after finding basic boo-boos in security software
'Things' on the Internet-of-things have 25 vulnerabilities apiece
Leaking sprinklers, overheated thermostats and picked locks all online
Only '3% of web servers in top corps' fully fixed after Heartbleed snafu
Just slapping a patched OpenSSL on a machine ain't going to cut it, we're told
How long is too long to wait for a security fix?
Synology finally patches OpenSSL bugs in Trevor's NAS
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Israel's Iron Dome missile tech stolen by Chinese hackers
Corporate raiders Comment Crew fingered for attacks
Roll out the welcome mat to hackers and crackers
Security chap pens guide to bug bounty programs that won't fail like Yahoo!'s
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Researcher sat on critical IE bugs for THREE YEARS
VUPEN waited for Pwn2Own cash while IE's sandbox leaked
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.