Feeds

Orange issues Heroic update

But T-Mobile still out of Touch

Secure remote control for conventional and virtual desktops

Orange has been in touch to let us know its variant update to the HTC Hero is now available, leaving just T-Mobile customers struggling with last year's software.

Both operators sell the handset, with T-Mobile branding it the G2 Touch, but customers have been frustrated at the speed with which the two networks have struggled to create variant versions of the latest update, denying customers access to significant performance improvements as well as numerous bug fixes.

All operators apply variant settings and branding to handsets, to a greater or lesser degree depending on the network, the handset and the subsidy offered. But that takes time, and delays both the launch of the (variant) handset and availability of subsequent updates: the latter being an increasingly important issue.

Some Orange customers have managed to install an unofficial update, but that's no longer necessary, as an official update for Orange users is now available from HTC. T-Mobile, meanwhile, is asking its customers to be patient, telling them (via a forum posting) that development has been accelerated and they should be able to download an official update within the week, though the company still hasn't responded to our questions on the matter.

T-Mobile's G2 Touch is more heavily branded than Orange's, so it makes sense that it would take longer, though the company admits that customer complaints about the delay have taken it by surprise:

"The G2 update was initially scheduled for release at the end of October / early November. However, as a result of your feedback on our forum this is no longer the case."

Operators do get early access to updates, and will need to work more closely with manufacturers in future to reduce the time it takes to apply the variant, or make their variants easier to apply. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Official: European members prefer to fondle Apple iPads
Only 7 of 50 parliamentarians plump for Samsung Galaxy S
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Space Commanders rebel as Elite:Dangerous kills offline mode
Frontier cops an epic kicking in its own forums ahead of December revival
Intel's LAME DUCK mobile chips gobbled by CASH COW
Chipzilla won't have money-losing mobe unit to kick about anymore
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
Ford's B-Max: Fiesta-based runaround that goes THUNK
... when you close the slidey doors, that is ...
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.