Feeds

Apple seeks cure for iPhone battery woes

Direct fanboi contact

Internet Security Threat Report 2014

Stung by a torrent of complaints about its iPhone 3.1 OS update, Apple has contacted some affected users and asked them for their help in tracking down one of its many problems: poor battery life.

As we reported last week, Apple's discussion boards - among other websites - have been alive with posts from users who have experienced a wide variety of problems, including iPhones inexplicably slipping into an unresponsive "Coma Mode", having trouble making and receiving calls, experiencing Wi-Fi troubles, having their tethering disabled on "legally" unlocked phones outside of the US, and more.

But the problem that Apple is now focusing on, according to The iPhone Blog, is poor battery life.

TiPB reports that Apple has contacted an "undisclosed number of users" who posted their troubles on Apple's discussion boards, asking them to answer 11 questions about their iPhone usage as it relates to battery drain.

According to TiPB, the note that Apple sent to the chosen few includes an attachment that installs a profile - a developer-level app-provisioning scheme - that allows the installation of an Apple-supplied Battery Life Logging utility.

This utility gathers battery-life data logs and syncs those logs to iTunes. Apple asks that those who have been provided with the utility then send those logs to Apple for diagnostic purposes.

The Reg is well pleased that Apple has taken this step to track down the cause of at least one of the many reported problems of iPhone OS 3.0. But we also agree with the many commenters to TiPB's report who express hope that Cupertino is also actively examining the more serious problem of "Coma Mode."

We have to admit, however, that these latest problems tempt us to pine nostalgically for the days of, say, the Motorola DynaTAC 8000X, when all a phone did was make calls. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
YOU are the threat: True confessions of real-life sysadmins
Who will save the systems from the men and women who save the systems from you?
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Ofcom snatches 700MHz off digital telly, hands it to mobile data providers
Hungry mobe'n'slab-waving Blighty swallows spectrum
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Website security in corporate America
Find out how you rank among other IT managers testing your website's vulnerabilities.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.