Feeds

Sony and BBC clash over PS3 problems

The Red Yellow Light of Death

Intelligent flash storage arrays

Sony has sent the BBC a stinging rebuttal after the broadcaster's Watchdog programme investigated an alleged PlayStation 3 problem dubbed The Yellow Light of Death.

Watchdog launched the investigation because, according to the BBC, over 150 PS3 owners had contacted the show after their Sony consoles broke down without warning.

All displayed the same fault indicator - a yellow flashing light, the BBC alleged.

“When that light shows, the box no longer works”, the BBC said in a statement on its Watchdog website. “It's become so feared by gamers that they've dubbed it The Yellow Light of Death”.

The BBC also alleged that, by Sony’s own admission, around 12,500 of the 2.5m PS3s sold in the UK since March 2007 have broken down in the same way.

But Sony has since staunchly denied the claims.

“Fewer than one half of one percent of [UK] units have been reported as failing in circumstances where the yellow indicator is illuminated”, the Japanese electronics giant said in its rebuttal to the BBC.

According to Sony, “the yellow light indicator is simply a non-specific fault indicator that can be triggered in a range of different circumstances”. Humm…

If this failure had occurred in the first 12 months after purchase, Sony would have replaced the console without charge - the BBC said.

But since the issue appears to affect consoles after 18-24 months of use, the BBC claimed that Sony said it isn't liable.

For £128 ($209/€142), Sony will swap your broken PS3 for a refurbished model. But the firm hasn’t announced any plans to extend the PS3’s warranty to cover “certain general hardware failures” – as Microsoft did back in 2007. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
Jaguar Sportbrake: The chicken tikka masala of van-sized posh cars
Indian-owned Jag's latest offering curries favour with us
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
Here's your chance to buy an ancient, working APPLE ONE
Warning: Likely to cost a lot even for a Mac
Xiaomi boss snaps back at Jony Ive's iPhone rival 'theft' swipe
I'll have a handset delivered. Judge us after you try us...
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.