Feeds

T-Mobile's G2 denied the update Touch

Fixes are holding out for a Hero

Business security measures using SSL

Earlier this week HTC released an update to the software on its Hero handset, but T-Mobile customers who thought their handsets were equally Heroic are being left behind.

Users of HTC's Hero handset have already got their hands on the latest update, which improve the interface speed while fixing various bugs on the device. But T-Mobile customers touting G2 Touch handsets are having to live with the lag, and bugs, while the company tweaks the software, despite the fact that the two handsets are identical.

This is nothing new of course: ever since manufacturers started updating handset software there has been an irritating lag while operators applied their own branding to each the new version. This has prompted some customers to risk applying vanilla patches to variant phones, with variable results.

When it comes to the G2 Touch - as T-Mobile likes their variant of HTC's Hero to be known - there's no telling when the latest patch is going to arrive, despite numerous postings on the support forums and obvious customer frustration. Orange also offers the HTC Hero, but Orange customers can install the patch direct from HTC*, so no lag there.

Over the years there have been various attempts to create a standard "operator preferences" file which could be distributed along with standard patches, or automatically reapplied when a new version is installed. Operators all have their own ideas about what constitutes their preferences, however, and the subsidy they're prepared to put on the handset will depend largely on the amount of customisation possible.

We've asked T-Mobile when they expect to have the tweaked version out, but are still waiting for a response.

Some G2 Touch users have given up on T-Mobile and have found ways to install the standard release from HTC. This will fix the bugs and get a more responsive handset at the cost of invalidating their warranty, not to mention losing access to all those features to which T-Mobile likes to provide quick access. ®

* We're hearing from some Orange customers that they've not been able to install the update, while others have managed it, so we'll let you know what the official line is when we hear back from Orange.

New hybrid storage solutions

More from The Register

next story
4K-ing excellent TV is on its way ... in its own sweet time, natch
For decades Hollywood actually binned its 4K files. Doh!
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Get your Indian Landfill Android One handsets - they're only SIXTY QUID
Cheap and deafening mobes for the subcontinental masses
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
A SCORCHIO fatboy SSD: Samsung SSD850 PRO 3D V-NAND
4Gb/s speeds on a consumer drive, anyone?
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.