Feeds

Nokia lets operators screw with customise the N900

The customer is always right - the customer is not you

SANS - Survey on application security programs

Nokia has been busy reassuring network operators that they will be able to muck about with the branding on the Maemo-based N900, despite rumours to the contrary.

A posting on the company's blog makes it clear that while Nokia has worked hard to improve the customer experience on their latest high-end handset, they're not going to stop network operators screwing up that experience in exchange for a decent subsidy.

Network variants aren't necessarily a bad thing - pre-installing the settings for MMS and internet connectivity makes a lot of sense, and no-one can seriously expect network operators to pay for handsets without asking customers to sign a contract.

But less welcome are the "quick access to essential function" menus, or "short cuts to revenue-generating services" as they are more accurately known.

Network operators are, surprising as it may seem, even worse at designing interfaces than engineers: teams put together for such work are often comprised of web monkeys and middle management, neither of whom has any idea how to make a mobile phone work - your correspondent filled the latter role in some terrible interface designs.

When Nokia explained how it had worked so hard on the N900 experience desperate users thought the company might mandate against changes, as Apple has done. But it's not to be: "While we have not announced immediate plans to offer an operator variant for the N900, there are many customisation points for operators on the N900. It would be absolutely incorrect to assume that we will not offer operators the ability to tailor future Maemo devices to suit their needs."

That's "their needs", not "your needs": Nokia is hoping network operators will pay for the handset, so they will be at liberty to alter its configuration to push guide users towards premium services to help recoup that cost, and if you don't like it then Nokia will be delighted to sell you a SIM-free version, as long as you're prepared to pay for it. ®

3 Big data security analytics techniques

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.