Feeds

Nokia lets operators screw with customise the N900

The customer is always right - the customer is not you

Using blade systems to cut costs and sharpen efficiencies

Nokia has been busy reassuring network operators that they will be able to muck about with the branding on the Maemo-based N900, despite rumours to the contrary.

A posting on the company's blog makes it clear that while Nokia has worked hard to improve the customer experience on their latest high-end handset, they're not going to stop network operators screwing up that experience in exchange for a decent subsidy.

Network variants aren't necessarily a bad thing - pre-installing the settings for MMS and internet connectivity makes a lot of sense, and no-one can seriously expect network operators to pay for handsets without asking customers to sign a contract.

But less welcome are the "quick access to essential function" menus, or "short cuts to revenue-generating services" as they are more accurately known.

Network operators are, surprising as it may seem, even worse at designing interfaces than engineers: teams put together for such work are often comprised of web monkeys and middle management, neither of whom has any idea how to make a mobile phone work - your correspondent filled the latter role in some terrible interface designs.

When Nokia explained how it had worked so hard on the N900 experience desperate users thought the company might mandate against changes, as Apple has done. But it's not to be: "While we have not announced immediate plans to offer an operator variant for the N900, there are many customisation points for operators on the N900. It would be absolutely incorrect to assume that we will not offer operators the ability to tailor future Maemo devices to suit their needs."

That's "their needs", not "your needs": Nokia is hoping network operators will pay for the handset, so they will be at liberty to alter its configuration to push guide users towards premium services to help recoup that cost, and if you don't like it then Nokia will be delighted to sell you a SIM-free version, as long as you're prepared to pay for it. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.