Feeds

Bank of America demands thumbprint from armless bloke

Refuses to cash cheque in absence of hands

The Power of One eBook: Top reasons to choose HP BladeSystem

A Florida man is a bit hacked off with the Bank of America after it refused to cash a cheque made out to his missus unless he provided a thumbprint - a slight impediment to the transaction, because he has no arms.

Steve Valdez, 54, explained to the Today show yesterday that he went to his wife's branch, but "teller and branch manager refused to cash the cheque because he didn’t have an account there and he couldn’t give them a thumbprint to confirm his identity".

Despite Valdez presenting two forms of photo identification, the bank was having none of it. The teller explained that "if he wanted to cash the cheque, either his wife could come in to cash the cheque or he could open an account".

Marvellously, while Valdez couldn't cash the cheque using the two forms of ID, they were sufficient to open said new account, something he declined to do.

An exasperated Valdez - whose armlessness is due to a birth defect - explained: “I have cashed cheques with other banks with similar policies without a problem. The branch manager would come out, look at two forms of photo ID, initial the check and I’d go on my way.”

He thundered: “This is the first time that I have ever gone public with anything related to this. I’ve either accommodated myself or I’ve been accommodated throughout my whole life with things like this.

"But when it hits you in the face like this and you have no other alternative, you start thinking you’re not the only person in this country who cannot give a thumbprint. There’s a serious problem here, a violation of federal law.”

Valdez finally took the cheque and paid it into his account at his own bank, where "after a two-day hold, it went through with no problem".

The Bank of America responded by issuing a statement which read: “This is an isolated occurrence and does not represent the bank’s policies for accommodating customers or non-account holders with disabilities. We have ensured those policies have been underscored with all our associates across the bank.” ®

Reducing security risks from open source software

More from The Register

next story
Carlos: Slim your working week to just three days of toil
'Midas World' vision suggests you retire later, watch more tellie and buy more stuff
Motorist 'thought car had caught fire' as Adele track came on stereo
'FIRE' caption on dashboard prompts dunderheaded hard shoulder halt
Brit Rockall adventurer poised to quit islet
Occupation records broken, champagne corks popped
Accused! Yahoo! exec! SUES! her! accuser!, says! sex! harassment! never! happened!
Allegations were for 'financial gain', countersuit claims
Yahoo! Japan! launches! service! for! the! dead!
If you're reading this email, I am no longer alive
Plucky Rockall podule man back on (proper) dry land
Bold, barmy Brit adventurer Nick Hancock escapes North Atlantic islet
NSA man: 'Tell me about your Turkish connections'
Spooks ask Dabbsy to suggest a nice hotel with pool
Japanese artist cuffed for disseminating 3D ladyparts files
Printable genitalia fall foul of 'obscene material' laws
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.