Feeds

O2 just can't keep it up

Another data outage over Bank-holiday weekend

Boost IT visibility and business value

O2 again showed its commitment to mission-critical wireless by dropping the national data network on Saturday, another unexplained outage that left customers having to talk to each other again.

The statement we finally managed to get out of O2 this morning simply admits that there was an outage, and that it lasted for around two hours on Saturday, though the O2 forums, and reports from El Reg readers, would seem to indicate a longer downtime.

It's not the first time that O2 has forced customers to find other sources of entertainment. Customers were left disconnected three times during July, but August seems to have been a more reliable month at O2's offices in Slough. Perhaps having half the country on holiday helped.

Given the operator's reluctance to explain what went wrong last time, we can only assume that whatever it was still isn't fixed. We'll continue to ask how O2 is going to reassure customers that its data network can be relied upon, when outages are not only commonplace, but also unexplained. ®

The Essential Guide to IT Transformation

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
What FTC lawsuit? T-Mobile US touts 10GB, $100 family-of-4 plan
Folks 'could use that money for more important things' says CEO Legere
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.