Feeds

NHS email feeling better now

Day off just the ticket

The Power of One Infographic

NHS email access is getting back on its feet today after a nasty sick day yesterday.

We had several emails from readers unable to send mail to people with nhs.uk email addresses yesterday.

Messages sent to the mail.nhs.uk were getting timeout messages. Internal email was unaffected.

A Department of Health spokesperson said today:

We can confirm that yesterday mail delivered via the Relay service linking all NHS.UK services was slower than expected.

The issue was immediately investigated and action taken by the supplier of this service, Cable and Wireless, to overcome the high processing load experienced by a number of Relay Mail Transfer Agents.

The affected service is separate to NHSMail which does not use Relay, and only two per cent of the daily mail volumes were briefly delayed. The resulting backlog of email traffic is being cleared and all standard email messages going through the service have now been delivered. We are continuing to monitor the service to ensure queuing levels are kept to a minimum and email traffic to external NHS UK accounts is delivered satisfactorily.

The Health Service is also having problems with its online prescription service. An error message here promises a fix later today. ®

Maximizing your infrastructure through virtualization

More from The Register

next story
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
MPs wave through Blighty's 'EMERGENCY' surveillance laws
Only 49 politcos voted against DRIP bill
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Delaware pair nabbed for getting saucy atop Mexican eatery
Burrito meets soft taco in alleged rooftop romp outrage
LightSquared backer sues FCC over spectrum shindy
Why, we might as well have been buying AIR
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.