Feeds

HSBC Trojan warning tracked down as false alarm

Kaspersky blushes abound after bank site misfire

Protecting users from Firesheep and other Sidejacking attacks with SSL

Updated A false alert left users of Kaspersky's internet security software fearing there was malware on HSBC's website last weekend.

Users of Kaspersky Internet Security logging onto HSBC's Personal Internet Banking site were incorrectly informed that a malicious file containing the HTLM-Agent-CE Trojan had been loaded onto their systems. However the warning was only a false alarm which was "rectified quickly", according to a Kaspersky spokesman.

In a statement (below), the Russian security firm explained that the mistake arose on Friday and was quickly fixed, adding that it nonetheless apologised for any inconvenience or confusion arising from the incident.

On Friday 14th a scheduled update contained a false positive on the HSBC's UK internet Banking Website.

As soon as Kaspersky Lab was alerted to this fact it was fixed in a matter of minutes and posted to our update servers.

We are currently seeing around 30,000 new threats everyday and so on rare occasions a fix for one issue can have unintended consequences.

Kaspersky Lab takes this very seriously and has rigorous systems, processes and testing in place to avoid such a situation for our customers and partners. Kaspersky Lab apologises to HSBC and it's UK customers for the inconvenience caused.

False positives affect almost all security vendors from time to time. Normally incidents involve mistaking an application or, much worse, a system file for malware following a virus definition update. Mistaking legitimate scripts for something potentially malign is also possible, as the latest incident with Kaspersky and HSBC shows.

Other security firms we contacted on Monday morning said they hadn't seen anything malign on HSBC's website. ®

The next step in data security

More from The Register

next story
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Infosec geniuses hack a Canon PRINTER and install DOOM
Internet of Stuff securo-cockups strike yet again
THREE QUARTERS of Android mobes open to web page spy bug
Metasploit module gobbles KitKat SOP slop
'Speargun' program is fantasy, says cable operator
We just might notice if you cut our cables
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
YouTube, Amazon and Yahoo! caught in malvertising mess
Cisco says 'Kyle and Stan' attack is spreading through compromised ad networks
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.