Feeds

O2 data fails, again

Third time in three weeks

Providing a secure and efficient Helpdesk

Updated O2 UK customers are again being left disconnected, disenfranchised and disillusioned as they struggle to get a data connection for the third time in as many weeks.

O2 tells us that network problems are affecting "some users", but reports from far and wide indicate that the nationwide network is rejecting connections over 3G and 2G services, from Brighton to Liverpool, leaving iPhone owners bereft of their service while everyone else is, again, forced to fall back on speaking to people.

Some of the distraught customers who've contacted claimed they were told that BlackBerries had escaped the outage.

Also escaping the carnage are those who've signed up to O2's Twitter service: free delivery of up to 600 tweets a month over the more-reliable SMS network.

Apparently O2 has already handled more than half a million of them since launching the service last week, which makes sense given the reliability of its data network.

But for those whom the internet is more than a source of tweets will have to find a WiFi connection, or consider moving to a network that takes reliability more seriously than O2 appears to. ®

Bootnote

Thanks to all those Reg readers who've been in touch to tell us about O2's outage.

Update: O2 tells us that everything is tickety boo again, though they've declined to explain what went wrong, or what's to prevent it happening next time.

Choosing a cloud hosting partner with confidence

More from The Register

next story
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
iPhone 6 shunned by fanbois in Apple's GREAT FAIL of CHINA
Just 100 Beijing fanbois queue to pick up new mobe
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.