Feeds

Dongle surfers unaware of limits

Costly excess download fees uncovered

The smart choice: opportunity from uncertainty

Blighty’s mobile web users are unaware of the low download limits normally applied to dongle-based tariffs, and risk incurring surprise costs if they exceed them - new research has concluded.

Opium Research quizzed just over 2000 UK-based adults recently – on behalf of website Moneysupermarket, and discovered that 24 per cent didn’t know if they had a download limit on their service.

But of those that did claim to know that a download limit was in force on their mobile internet service, over half – 54 per cent – admitted they had no idea what the limit, such as 4GB per month, was.

James Parker, Manager of mobiles and broadband at Moneysupermarket, said that that download limits on dongles “tend to be much lower” than the caps imposed on fixed-line packages.

For example, O2 charges customers £200 per GB when they exceed their download limit. Network operator 3 charges £100 per GB exceeded, the report added.

It’s worth noting that both firms will send customers a text message to inform them that they’re at their designated download limit.

While the download excess fees would likely put a small dent in some pockets, 30 per cent of those quizzed still thought current download limits are fair. ®

Eight steps to building an HP BladeSystem

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.