Feeds

Barclays online banking borked

New improved = service unavailable

The Power of One Brief: Top reasons to choose HP BladeSystem

Barclays Bank customers have had to manage without online banking today after the institution unveiled its innovative "brand new look".

We've had dozens of emails from unhappy customers today and some dating back to Friday.

The bank doesn't have much luck with its technology - the ATM network went down last month and the website went down twice. Barclays suffered similar website problems in October.

The downtime could have been better timed. To support a newly-tweaked version of the site launched at the weekend Barclays sent out marketing emails to many users to advertise the glories of the new site. The email said: "Welcome to the new-look Barclays Online Banking site... It is still the same easy to use service... However, we have given the site a brand new look and we've improved the navigation... Why not log in now to see the new and improved site."

Sadly users have left scratching their heads over exactly how "new and improved" the site is, as it is still struggling to get beyond the customer login page at the time of writing.

A spokesman for Barclays said: "We had a short-term hardware problem which interupted service but we are now starting to return to normal."

A statement on its website reads: "We're currently experiencing technical problems in Online Banking that mean some of you may not be able to log in to the service. We apologise for any inconvenience this may cause and suggest you try logging in again later."

The bank has been laying off IT workers as well as foisting a ten per cent pay cut on contractors. ®

Reducing security risks from open source software

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Airbus promises Wi-Fi – yay – and 3D movies (meh) in new A330
If the person in front reclines their seat, this could get interesting
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.