Feeds

Virgin Media to deploy performance monitoring tech

750 testers needed: Actual figures delivered may be far fewer

Business security measures using SSL

Virgin Media will install specially-adapted kit in some of its customers' homes, to monitor and report the performance of its network. The move takes place against a background of increasing regulatory scrutiny of the discrepancy between advertised and real world speeds.

The firm will use the same technology as Ofcom, supplied by analysis outfit Samknows, to monitor downstream and upstream speeds, latency, and other performance measures across its range of packages. Initially, the necessary hardware will be sent out to 750 customers who volunteer via Virgin Media's website.

A spokesman for the firm said the plans were born of frustration with inaccurate web-based speed testers.

He said the new performance monitors, which will not examine what a connection is used for, will gather more reliable data on how customers experience their Virgin Media network. Volunteers will also be able to access their own connection statistics.

A voluntary Ofcom code of practice on broadband speeds came into force in December. It said ISPs must provide realistic performance estimates at the point of sale, rather than just "up to" headline speeds.

Virgin Media's sign up page is here. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.