Feeds

Virgin Media to deploy performance monitoring tech

750 testers needed: Actual figures delivered may be far fewer

Choosing a cloud hosting partner with confidence

Virgin Media will install specially-adapted kit in some of its customers' homes, to monitor and report the performance of its network. The move takes place against a background of increasing regulatory scrutiny of the discrepancy between advertised and real world speeds.

The firm will use the same technology as Ofcom, supplied by analysis outfit Samknows, to monitor downstream and upstream speeds, latency, and other performance measures across its range of packages. Initially, the necessary hardware will be sent out to 750 customers who volunteer via Virgin Media's website.

A spokesman for the firm said the plans were born of frustration with inaccurate web-based speed testers.

He said the new performance monitors, which will not examine what a connection is used for, will gather more reliable data on how customers experience their Virgin Media network. Volunteers will also be able to access their own connection statistics.

A voluntary Ofcom code of practice on broadband speeds came into force in December. It said ISPs must provide realistic performance estimates at the point of sale, rather than just "up to" headline speeds.

Virgin Media's sign up page is here. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.