Apple admits to iPhone 3GS heliophobia
Good Day Sunshine. Not
Apple has finally admitted that the iPhone 3GS can suffer from heatstroke, kind of.
In a support document on the its website, Apple has urged customers to use the iPhone 3GS “in a place where the temperature is between 0°C and 35°C”. It can be stored anywhere the temperature doesn't stray out of the -20°C and 45°C range.
Lower or higher temperatures may, Apple said, shorten the phone’s battery life or cause it to temporarily stop working.
The same rules apply to the iPhone 3G, Apple warned.
Power down now - or else...
Earlier this week, Register Hardware reported how numerous iPhone 3GS owners had started complaining about scorch marks on the phone’s rear plastic panel. It’s been claimed these appear after the phone becomes hot to the touch.
But Apple hasn’t made reference to any such problems on its support page.
The company did add, though, that both iPhone 3G models may stop charging, suffer dimmed displays or weakened network signals “if the interior temperature of the device exceeds normal operating temperatures”.
To avoid this, make sure you don't leave "the device in a car on a hot day" or "in direct sunlight for extended amounts of time", Apple suggested.
"Using certain applications in hot conditions or direct sunlight for long periods of time, such as GPS tracking in a car on a sunny day or listening to music while in direct sunlight," it added.
Apple said the iPhone complies with key safety standards in the US, Europe and Down Under. ®
COMMENTS
@ffrankmccaffery
It's always nice to have someone resorting to childish insults as a way of confirming that you've won the argument. Cheers.
Works fine here
The iPhone works just fine here in Reception,
Well, of course we take all mobiles off people for recycling when they 'move on' as it were.
More Microtards on burner 7 please!
Lou Sipher.
CEO Hell Inc.
@michael brown
do you take your iphone where the sun doesnt shine too?
A quiet day at the news desk
That must mean time to recycle non-news shock horror avoid situations that may cause device to overheat.
Really people, the way serious tech is used and abused defies logic. Some plonker even posted on YouTube a video of him dropping his 3GS into a pool (it survived by the way, show me any smartphone that would do that!).
All Apple have done is like any other manufacturer and posted a set of recommendations about use avoiding overheating that is bad for any electronics and battery tech. Like any guidelines they are conservative.
So I'm afraid that all of you regular nay-Tards are going to be sadly disappointed and have to go elsewhere for your satisfaction. You won't be reading legend tales of iPhones spontaneously combusting or giving up the ghost any time real soon now.
Time to get your coats chaps, nothing at all to be seen here.
@AC 12:49
The iPhone does not "fail" above 35C. I live in a hot climate (Portugal) where the temp is regularly well above 35C in the summer. I take my iPhone to the beach, carry it around in my pocket, use it in the car and take no special measures to keep it cool. It's never had any overheating issues and I've never seen any overheating warning. It's a non-issue, and certainly not newsworthy, but El Reg does love feeding the irrational Apple-hater commentards like yourself.
