Feeds

HSBC online banking goes off the wall

Coughs to 'intermittent issues' as users vent spleen

Intelligent flash storage arrays

Many HSBC customers are currently struggling to access the company's online banking system.

In the past few hours a number of Register readers have complained that they were unable to log on to the service.

Some were greeted with the bog standard web error message "We are unable to deal with your request. Please try again later. (085)" when attempting to access their accounts.

"HSBC website is either running like a complete dog, not resolving at all, crashing while you are inside internet banking. HSBC really has gone pathetically bad at the moment," grumbled one disgruntled customer.

The banking giant confirmed to El Reg it was having problems today.

"We are currently having some difficulty with internet banking. There is an intermittent issue which we are currently investigating," a company spokeswoman told us in a terse statement.

However, at time of writing, HSBC hadn't provided further details on what had gone wrong or on when customers can expect to see the online banking service fully restored. We'll update you if we hear more. ®

Internet Security Threat Report 2014

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.