Feeds

HSBC online banking goes off the wall

Coughs to 'intermittent issues' as users vent spleen

Top three mobile application threats

Many HSBC customers are currently struggling to access the company's online banking system.

In the past few hours a number of Register readers have complained that they were unable to log on to the service.

Some were greeted with the bog standard web error message "We are unable to deal with your request. Please try again later. (085)" when attempting to access their accounts.

"HSBC website is either running like a complete dog, not resolving at all, crashing while you are inside internet banking. HSBC really has gone pathetically bad at the moment," grumbled one disgruntled customer.

The banking giant confirmed to El Reg it was having problems today.

"We are currently having some difficulty with internet banking. There is an intermittent issue which we are currently investigating," a company spokeswoman told us in a terse statement.

However, at time of writing, HSBC hadn't provided further details on what had gone wrong or on when customers can expect to see the online banking service fully restored. We'll update you if we hear more. ®

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.