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Providing a secure and efficient Helpdesk

Last week Samy Aboel-Nil, Dell market dev director, popped into Vulture Central to discuss the company’s ambitious drive into Cloud-based software and security services.

Those who missed the live webcast/ slideshow can now tune into the on-demand edition.

Samy linked up with The Register’s event moderator Tim Phillips and Dan Olds of Gabriel Consulting for this exclusive Q&A session.

Dan began the show by exploring the hype and reality that surrounds cloud computing and asked how Dell can move beyond its traditional hardware pitch. In reply Samy delivered an overview of the challenges facing today’s IT departments, a definition of the Cloud and an overview of the new service offerings from Dell. He also fielded questions on Dell’s marketing claims, product effectiveness and overall intentions for Cloud-based services.

As usual, Reg readers got their chance to put their oar in, with Tim Phillips putting their questions to the panel in the Q&A session,.

Here’s the link again. Feedback via the tab on the media player is welcome, as always. ®

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