Feeds

Vodafone builds community, sharing via email oops

Sharing email addresses with 415 other punters, that is

Beginner's guide to SSL certificates

Vodafone's recently issued correction to new customers - crediting them with five pounds it had inadvertently billed for internet access - also bundled the email address of the 416 people to whom it was sent.

It's the old "BCC" and "CC" problem, though really a company like Vodafone should know better than to reveal the email addresses of more than four hundred customers to every recipient. Worse than that is the storm of emails as each of them reaches for the "reply to all" button to vent their spleen on the subject of operator incompetence.

The original error was rather mundane - customers who signed up for free Mobile Internet Access were accidentally charged a fiver, which has been credited back to their accounts (before they had to pay it) and Vodafone is very sorry.

Whether the operator will now send apologies to the 416 punters who've had their email addresses compromised we don't know.

The company told us this was the first time anything like this has ever happened - at Vodafone anyway. They said it was clearly down to "human error", though what punishment awaits the human in question remains to be seen.®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.