Feeds

Sapped council staff offered SAP counselling

Somerset struggles with 'shambolic' shared solutions

Next gen security for virtualised datacentres

Harrassed Somerset County Council staff are to benefit from "support sessions" designed to help them face the trauma of a SAP implementation which has so far seen the software not quite providing local government operatives with "the visibility to pinpoint inefficiencies", the "capabilities to transform them into competitive advantage", the "foresight to identify new opportunities, "the agility to respond, the functionality to optimize your operations", or indeed "the resources to extend best practices to your entire value chain".

According to ComputerWeekly, since the council "went live with the delayed first stage of a SAP implementation" on, ominously, 1 April, operatives have "struggled to pay invoices on time", while cash has allegedly "been paid to the wrong suppliers and that some companies have been paid twice for the same service".

The council claims these are are "teething problems", while admitting that "a higher-than-usual number of emergency payments to the authority's suppliers are being made through the same-day bank-to-bank Chaps network".

IBM will reportedly stump the extra cost of Chaps transactions, although it's unclear who will foot the bill for workshops offered to "staff who have been adversely affected by the SAP implementation".

Over the next few weeks, Somerset footsoldiers can avail themselves of anti-SAP-stress sessions including "Managing excessive pressure within your team", "Coping strategies for abnormally high workloads" and "Dealing with difficult situations/conversations".

ComputerWeekly notes that the SAP deployment forms part of a "transformation programme" under the umbrella of SouthWest One - "a joint venture company which comprises IBM as the majority shareholder, Somerset County Council, Taunton Deane Borough Council and Avon and Somerset Police".

The troubled (=shambolic) and controversial programme may have cost the Liberal Democrats their control of Somerset after 16 years at the helm, and the newly-elected Tories are now taking a close look at SouthWest One.

Prior to the election, Conservative group leader Ken Maddock declared: "What needs to happen now is we should firstly stop all payments to the supplier of the new system.

"Secondly, we should revert to the previous reliable method of paying our bills promptly. And thirdly, we should issue an abject and public apology to anyone who has suffered as a consequence of this shambles."

He promised that, if the Tories secured the council, they would "review the whole set-up from square one, and put it on a sound business footing".

Quite how much of a shoeing the Tories give SouthWest One and SAP remains to be seen, but a spokesman for Somerset County Council insisted to the paper: "As many large corporations and central government departments have found, the bedding in of new and substantial IT systems takes time but we are confident that the ultimate benefits and savings that SAP and our relationship with SouthWest One bring will more than compensate for the teething problems in the early stages." ®

Next gen security for virtualised datacentres

More from The Register

next story
Britain's housing crisis: What are we going to do about it?
Rent control: Better than bombs at destroying housing
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
GCHQ protesters stick it to British spooks ... by drinking urine
Activists told NOT to snap pics of staff at the concrete doughnut
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
What do you mean, I have to POST a PHYSICAL CHEQUE to get my gun licence?
Stop bitching about firearms fees - we need computerisation
Oz biz regulator discovers shared servers in EPIC FACEPALM
'Not aware' that one IP can hold more than one Website
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?