Feeds

Ryanair requires web check-in, shuts down website

The 10 hour budget airline farce

Internet Security Threat Report 2014

On May 21, Ryanair insisted that all new bookings would require online check-ins. If you don't print your boarding pass from the company's website, you're charged an extra £40.

And now the Irish budget airline has announced that for ten hours next week, its website will be completely unreachable.

The Ryanair site will be closed from 7pm (Irish summer time) Wednesday June 24 until 5am Thursday June 25 due to "an essential upgrade maintenance."

The Air Transport Users Council - the UK's official air traveler watchdog - is not pleased. "We don't think it is responsible for the airline to switch to a web-only check-in system and then have the website close down for a significant period of time," an AUC spokesman told The Herald of Glasgow.

"We would certainly want any charges that are incurred as a result of difficulties checking in to be waived.

"We're disappointed that Ryanair has seen it necessary to close down its website. Other airlines have not had to close down their websites and we would ask why Ryanair appears to be the only company that requires to close its website to carry out this work."

Ryanair has told those traveling on Thursday the 25th that "in order to avoid any inconvenience," they must do their web check-in before 6pm Wednesday the 24th.

When The Herald asked whether the airline would waive that £40 surcharge for passengers who don't make their mandatory online check-in while the site is down, a company spokesman said: "Ryanair will review the number of passengers who fail to check-in online and make a decision at that time."

The surcharge does not apply to those who booked tickets on May 20th or before. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.