Feeds

Beeb says sorry after iPlayer network fail

Online tellybox shoots blanks

HP ProLiant Gen8: Integrated lifecycle automation

Updated Some BBC licence payers struggled to access the iPlayer yesterday due to problems with the Corporation’s network connections.

Several readers contacted The Register to tell us that the online telly catch up service was on the blink.

“On Thursday 11 June 2009 there was a problem with our network connections. We worked hard to restore normal service as soon as possible and apologise for any inconvenience caused,” said the BBC on its iPlayer website yesterday.

We’ve asked the BBC to tell us more about what went wrong with its network, but at time of writing it hadn’t provided comment.

Some iPlayer users complained about the downtime on the Beeb’s forum.

“Something strange has happened with the BBC iPlayer, don't know if it's a Java update or on the BBC side but none of the browsers I have on either of my computers work with iPlayer anymore,” one reader told El Reg.

In April Aunty made a host of major changes to the iPlayer, by making some of its programmes available in High Definition (HD) and ending use of its clunky peer-to-peer technology.

Earlier this week BT hit out at the Beeb, claiming it was unfair that internet service providers had been shackled with huge bandwidth costs to help deliver iPlayer to its customers.

BT said in an email to the BBC's Radio 4 programme You and Yours that the Corporation and other content owners "can't expect to continue to get a free ride". ®

Update

The BBC issued the following statement about yesterday's downtime snafu.

"Yesterday evening an unexpected problem occurred following an update to a component used by other video playing parts of the BBC site, including BBC iPlayer. This meant that some users experienced some difficulties with the site. This was quickly rectified and the site is now working normally."

Reducing security risks from open source software

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
The triumph of VVOL: Everyone's jumping into bed with VMware
'Bandwagon'? Yes, we're on it and so what, say big dogs
Carbon tax repeal won't see data centre operators cut prices
Rackspace says electricity isn't a major cost, Equinix promises 'no levy'
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.