Feeds

Poor management hampers gov IT

Info management improved by better info management

Boost IT visibility and business value

The UK government is failing to achieve the full potential of the £16bn it spends on ICT each year, according to a Kable report.

In a report on information management in the UK public sector, Kable found that transformation projects using technology often did not achieve their full potential for efficiency gains. When organisations implemented good information management principles, however, their performance improved.

Such principles were set out in the government's November 2008 Information Matters report. They include ensuring information is used appropriately, sharing expertise and using common information management standards.

Although the majority of organisations contacted by Kable had adopted at least one of these principles, only a third were considering adopting the whole of the Information Matters policy and another third were not aware the policy existed.

The findings suggest that organisations do not pursue good information management unless pushed to do so. Data loss, regulations, internal policy and the need for more efficient business processes had the most influence on the adoption of effective information management policies.

Scott Bryan, research director at Kable and author of the report, said: "We have looked at all sorts of reasons for why ICT is successful or not, including money spent or not and the type of supplier, and none of these have been very reliable predictors.

"But when we looked at how well an organisation puts into practice and embraces information management principles, this was found to be a very good predictor of how well an organisation realised benefits from its ICT."

Kable found that half the projects undertaken by the public sector are not seen by staff to have delivered the benefits they set out to achieve. Work pressures meant that few organisations are putting transformation projects at the centre of their strategy. Success appears to be attributable to the efforts of staff who take ownership of projects and information management generally.

Kable carried out its research in February 2009 when it interviewed 50 employees in a range of public sector organisations by telephone, as well as conducting detailed interviews with representatives from a further five organisations.

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Build a business case: developing custom apps

More from The Register

next story
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Yes, but what are your plans if a DRAGON attacks?
Local UK gov outs most ridiculous FoI requests...
Detroit losing MILLIONS because it buys CHEAP BATTERIES – report
Man at hardware store was right: name brands DO last longer
Govt control? Hah! It's IMPOSSIBLE to have a successful command economy
Even Moore's Law can't help the architects of statism now
Snowden on NSA's MonsterMind TERROR: It may trigger cyberwar
Plus: Syria's internet going down? That was a US cock-up
This'll end well: US govt says car-to-car jibber-jabber will SAVE lives
Department of Transportation starts cogs turning for another wireless comms standard
e-Borders fiasco: Brits stung for £224m after US IT giant sues UK govt
Defeat to Raytheon branded 'catastrophic result'
New voting rules leave innocent Brits at risk of SPAM TSUNAMI
Read the paperwork very carefully - or fall victim to marketing shysters
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.