Feeds

Poor management hampers gov IT

Info management improved by better info management

Build a business case: developing custom apps

The UK government is failing to achieve the full potential of the £16bn it spends on ICT each year, according to a Kable report.

In a report on information management in the UK public sector, Kable found that transformation projects using technology often did not achieve their full potential for efficiency gains. When organisations implemented good information management principles, however, their performance improved.

Such principles were set out in the government's November 2008 Information Matters report. They include ensuring information is used appropriately, sharing expertise and using common information management standards.

Although the majority of organisations contacted by Kable had adopted at least one of these principles, only a third were considering adopting the whole of the Information Matters policy and another third were not aware the policy existed.

The findings suggest that organisations do not pursue good information management unless pushed to do so. Data loss, regulations, internal policy and the need for more efficient business processes had the most influence on the adoption of effective information management policies.

Scott Bryan, research director at Kable and author of the report, said: "We have looked at all sorts of reasons for why ICT is successful or not, including money spent or not and the type of supplier, and none of these have been very reliable predictors.

"But when we looked at how well an organisation puts into practice and embraces information management principles, this was found to be a very good predictor of how well an organisation realised benefits from its ICT."

Kable found that half the projects undertaken by the public sector are not seen by staff to have delivered the benefits they set out to achieve. Work pressures meant that few organisations are putting transformation projects at the centre of their strategy. Success appears to be attributable to the efforts of staff who take ownership of projects and information management generally.

Kable carried out its research in February 2009 when it interviewed 50 employees in a range of public sector organisations by telephone, as well as conducting detailed interviews with representatives from a further five organisations.

This article was originally published at Kable.

Kable's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Build a business case: developing custom apps

More from The Register

next story
Just TWO climate committee MPs contradict IPCC: The two with SCIENCE degrees
'Greenhouse effect is real, but as for the rest of it ...'
Adam Afriyie MP: Smart meters are NOT so smart
Mega-costly gas 'n' 'leccy totting-up tech not worth it - Tory MP
'Blow it up': Plods pop round for chat with Commonwealth Games tweeter
You'd better not be talking about the council's housing plans
Arrr: Freetard-bothering Digital Economy Act tied up, thrown in the hold
Ministry of Fun confirms: Yes, we're busy doing nothing
ONE EMAIL costs mining company $300 MEEELION
Environmental activist walks free after hoax sent share price over a cliff
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
Apple smacked with privacy sueball over Location Services
Class action launched on behalf of 100 million iPhone owners
UK government officially adopts Open Document Format
Microsoft insurgency fails, earns snarky remark from UK digital services head
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.