Feeds

UK2 brings support back to Blighty, culls execs

Call centres coming home, bosses going home

Choosing a cloud hosting partner with confidence

Hosting provider UK2 has shut its overseas call centres in favour of a UK support team and this week culled executives as part of a major reorganisation.

About 40 jobs went in India and about 35 in Ukraine when the firm made the switch.

Managing director Ditlev Bredahl said: "We actually think that the overall changes we've gone through will result in a higher service level."

The move runs counter to the industry trend. Rival web hosting firm Fasthosts recently replaced almost all its UK support staff with a call centre in Romania.

On Tuesday UK2 also canned its Operations Manager, Human Resources Manager, and Marketing Director. Bredahl said the purge would have no impact on customers. The firm has grown from about 30 staff to 200 in the past three years. ®

Beginner's guide to SSL certificates

More from The Register

next story
NSA mass spying reform KILLED by US Senators
Democrats needed just TWO more votes to keep alive bill reining in some surveillance
Bada-Bing! Mozilla flips Firefox to YAHOO! for search
Microsoft system will be the default for browser in US until 2020
Google bags OBSCENELY LARGE Times Square ad space for New Year's
Choc Factory pays millions for whacking new digital screen
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.