Feeds

Airline websites forced to clean up

Over 100 airlines fix misleading bits

Beginner's guide to SSL certificates

A European Commission investigation into airline websites has resulted in 115 out of 137 sites making changes so they are less confusing for punters.

Tricks like adding extra costs on at the last stages of a transaction, not revealing availability of the best fares and not showing fair contract terms have all been stopped.

Meglena Kuneva, Consumer Commissioner, said: "There is no room for complacency - there is more work to be done. But this first pan European enforcement investigation has shown it has real 'teeth' and can deliver. The next step is an industry-wide agreement."

A mystery shopper test carried out last month on 67 websites found 52 either had a clean bill of health or immediately responded to EC concerns.

Easyjet and Ryanair were among 36 sites promising to do better in future. Virgin Atlantic, bmi, Iberia and SAS were among the 16 which passed with flying colours.

National enforcement bodies have been informed of the EC's findings. The Commission is working on industry-wide agreements on standards, and next month it will issue a "communication on enforcement" to support the work of national regulators.

The Commission release is here. ®

Intelligent flash storage arrays

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.