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DVLA issues double tax discs

Two-for-one tax discs from Swansea? Lovely

Combat fraud and increase customer satisfaction

The DVLA has apologised to customers who have received multiple copies of car tax discs in recent weeks.

We were contacted by a Reg reader who applied online for two tax discs last week. The DVLA systems do actually work on occasion, and he duly received the discs a couple of days later. But yesterday he received two more tax discs.

He was not alone - posts in driving forums reveal several others have also received duplicate discs.

A DVLA spokesman told the Register: "As a result of an error, a number of customers, who recently purchased tax discs on line or by phone, were issued with duplicate tax discs.

"Once the problem was identified, swift action was taken to rectify it. All customers affected are being sent a letter of apology and the erroneous discs have been cancelled."

Still, it makes a change from them selling your address to nefarious wheel-clampers for £2.50 a time. ®

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