Feeds

Apple drives iPhone app developers to the brink

Could pay, will pay. Just not right now

New hybrid storage solutions

A backlog in Apple's payment processing system has left some iPhone developers still waiting for February's payments, leaving some at risk of bankruptcy and considering legal action against the lads in Cupertino.

Desperate developers have been told to stop e-mailing the iTunes finance system and to wait patiently for their money - in some cases tens of thousands of dollars - while Apple sorts things out.

The huge success of Apple's iTunes store has caught the company by surprise, but having sold the service to small-scale developers it's harsh to leave them begging and desperate. Such people don't have the reserves - or lines of credit - to last while Apple sorts out its paper work:

"Over $10,000 here. Family, kids, mortgage etc. Mails unanswered etc. In dispair. No where to go. They don't reply to emails and there is no number. Can't do anything physically because I'm in the European Union."

According to postings on the iPhone developer community Apple has been blaming bank errors and processing problems for the delays. Complainants are being told that payments have been made, that bank errors have caused rejections and, eventually, to stop making such a fuss as they're really busy and trying their best:

"Please stop emailing us. Your 22 emails in the past two days is bordering harassment. We receive a thousand emails a day, and will respond as soon as we can," it told one hard-up dev.

The developer concerned reckons he posted that story onto Apple's support forum too, from where he claims the thread was deleted.

Dealing with thousands of developers (and their banks) all over the world is a significant undertaking, and one for which Apple seems ill-prepared, even when pocketing almost a third of the money in addition to an annual fee. The situation, as ever, is exacerbated by Apple's refusal to comment or apologise, which seems to be a blanket position on everything, except shaken babies. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
Shades of Mannesmann: Vodafone should buy T-Mobile US
Biting the bullet would let Blighty-based biz flip the bird at AT&T
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.