Feeds

IBM Warwick data centre has a lie down

Zonked by power outage, failed generator, lengthy restart

Secure remote control for conventional and virtual desktops

IBM's Warwick, UK, data centre was hit by a power outage on Thursday, causing customers' mission-critical systems to be down for several hours, according to a source.

Many customers use this IBM data centre to host their applications, including Edwards Ltd., a global manufacturer of vacuum pump technologies for precision engineering.

It chose IBM Global Technology Services' Applications on Demand to host its systems at IBM Warwick. Edwards’ SAP applications run under IBM AIX on Power Systems servers, supported by IBM DB2 and an IBM storage area network using a DS8000 array and Tivoli Storage Manager.

IBM states that its Warwick recovery centre is backed by full uninterruptible power supply (UPS) and generators.

According to a source, the power failure occurred at 2.20pm on April 30th and was, unfortunately, followed by a generator failure. This lengthened the outage period, which was then extended by the need to start systems in a regulated sequence. It meant customers with mission-critical systems hosted at the data centre could not use those systems for several hours.

Our source said a Mastercard processor was hit. Its services were back by 19.30, five hours later, but then it was not really prepared for a power outage of this nature.

An IBM spokesperson said: "There was a short interruption to the power supply yesterday, which was quickly resolved. We are working closely with clients to resolve any outstanding issues." ®

Internet Security Threat Report 2014

More from The Register

next story
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
The DRUGSTORES DON'T WORK, CVS makes IT WORSE ... for Apple Pay
Goog Wallet apparently also spurned in NFC lockdown
Cray-cray Met Office spaffs £97m on VERY AVERAGE HPC box
Only 250th most powerful in the world? Bring back Michael Fish
Microsoft brings the CLOUD that GOES ON FOREVER
Sky's the limit with unrestricted space in the cloud
'ANYTHING BUT STABLE' Netflix suffers BIG Europe-wide outage
Friday night LIVE? Nope. The only thing streaming are tears down my face
Google roolz! Nest buys Revolv, KILLS new sales of home hub
Take my temperature, I'm feeling a little bit dizzy
IBM, backing away from hardware? NEVER!
Don't be so sure, so-surers
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.