Feeds

Smoking power supply alarms net brokerage house

TD Ameritrade trades on

7 Elements of Radically Simple OS Migration

The data center at online brokerage house TD Ameritrade in Jersey City, New Jersey handled more drama yesterday than the usual ups and downs of the market, after a smoking power supply in a blade server caused fire suppression systems to kick in and the building to be evacuated.

This is not a situation that any IT vendor likes to get any press about, of course, but a spokesperson from TD Ameritrade's home office in Omaha, Nebraska confirmed that a server in the Jersey City facility overheated and started smoking around 3 PM on Thursday. The server, which according to people familiar with the data center (and not confirmed by the company), was an HP BladeSystem blade box.

The machine was unplugged, but not before the smoke had kicked off fire suppression systems in the data center. So IBM, Fujitsu, Sun Microsystems, and EMC, which all have their own gear in the TD data centers, are having a good laugh at HP's expense this morning. And IBM is particularly relieved, since the Jersey City data center has a mix of HP and IBM blades.

Because of fire codes in Jersey City, according to the TD Ameritrade, the company's offices and data center (which is on the 10th floor) had to be evacuated, and for 45 minutes, people milled around the Hyatt Hotel near the Hudson River until the fire department gave the all-clear.

The TD Ameritrade spokesperson said that no customer-facing applications were affected by the outage, which is why you have redundant data centers.

An HP spokesperson was unable to confirm the precise details of the event, but said that the company was "looking into it."

In January, as El Reg previously reported, HP issued an advisory that 2,250-watt power supplies for its c7000 BladeSystem chassis manufactured before March 20, 2008 can in "extremely rare" cases fail, resulting in an unplanned shutdown of the entire BladeSystem enclosure. The smokey power supply at TD Ameritrade might represent a different issue with the power supplies, or it may be related. So far, HP has not said.

Not matter what, there was no fire - as in flame - in the data center. The BladeSystem is not an exploding Dell laptop, like here and here and here. ®

Best practices for enterprise data

More from The Register

next story
Microsoft's Euro cloud darkens: US FEDS can dig into foreign servers
They're not emails, they're business records, says court
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
VMware builds product executables on 50 Mac Minis
And goes to the Genius Bar for support
Multipath TCP speeds up the internet so much that security breaks
Black Hat research says proposed protocol will bork network probes, flummox firewalls
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Microsoft says 'weird things' can happen during Windows Server 2003 migrations
Fix coming for bug that makes Kerberos croak when you run two domain controllers
Cisco says network virtualisation won't pay off everywhere
Another sign of strain in the Borg/VMware relationship?
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?