Feeds

Acer sued for shipping Vista-book with GB of memory

Um, where's my graphics mem?

SANS - Survey on application security programs

Two Middle Americans have sued Acer over its low-cost Aspire notebooks, claiming that the Taiwanese PC giant pre-installed Windows Vista on machines ill-equipped to run Microsoft's latest OS.

With a lawsuit filed Wednesday in San Francisco, California, two residents of Fostoria, Ohio seek damages and relief from the world's third-largest computer maker after purchasing a sub-$600 Aspire notebook that included Windows Vista Premium and a gigabyte of shared system and graphics memory.

In its official "recommended system requirements," Microsoft recommends that an additional 128MB is required to run the Premium incarnation of its latest desktop operating system.

"A notebook pre-installed with Vista Premium requires access to at least 1GB of system RAM plus 128MB of RAM dedicated to the graphics adaptor to run properly," the suit reads. "Acer's Defective Notebooks are inherently defective in that they do not contain enough RAM to properly run Vista Premium...despite being promoted and sold as a bundled product of both a notebook computer and a premium operating system."

Plaintiffs Lora and Clay Wolph purchased their Acer Aspire 4520-5458 notebook at a Wal-Mart in April 2008. Cost: $568.36. Shortly after purchasing, they discovered that "their computer would not run properly and that it experienced numerous 'crashes,' 'freezing,' and was operating very slowly."

Some unnamed "computer professionals" told the Wolphs that extra memory was needed to effectively run Vista Premium, so they complained to Acer. According to their suit - which seeks class action status - a company support rep responded by pointing out that although Microsoft recommended a 1GB requirement, the "minimum requirement" is only 512MB.

Which is true. Microsoft says that the Premium, Business, and Ultimate editions of Vista will run on 512MB systems - with certain OS features disabled. In the beginning, Redmond called these "Vista Capable" machines, and it's facing a separate lawsuit over this potentially misleading moniker.

Eventually, the Wolphs shelled out an extra $157.40 for more memory "so that their notebook would run as marketed, advertised, promoted, warranted, and/or sold by Acer." No word on whether it actually did. But The Reg can confirm than even with an additional 128MB of memory, Windows Vista is nothing more than a dog. ®

SANS - Survey on application security programs

More from The Register

next story
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
True optical zoom coming to HTC smartphone cameras
Time to ditch that heavy DSLR? Maybe in a year, year and a half
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Leaked photos may indicate slimmer next-generation iPad
Will iPad Air evolve into iPad Helium?
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.