Feeds

Sky network downed in London

Saarf of the river

Remote control for virtualized desktops

Thousands of Sky and Easynet customers in south London and Surrey were knocked offline this morning by a major network fault.

Connectivity via 14 exchanges was hit by the two hour failure, which was fixed at about 11am, according to a Sky spokesman. "The problem has now been fully resolved and we'd like to apologise to any customers who were inconvenienced," he said.

Customers' access was briefly restored at about 10am, but soon lost again for more engineering work. The Easynet status report said Cisco engineers were assisting with investigations, suggesting a router fault may have been to blame.

Sky's spokesman said there was a hardware failure, but was unable to confirm a routing problem.

Sky bought the well-regarded Easynet LLU network in 2005 ahead of a big push into broadband. It now has almost two million home subscribers, as well as business customers served by the Easynet and UK Online brands.

One Reg reader wrote: "This is absolutely killing our sales office in London. We currently have an entire sales team crowded round a laptop fighting over access to a Vodafone dongle!" ®

Intelligent flash storage arrays

More from The Register

next story
The cloud that goes puff: Seagate Central home NAS woes
4TB of home storage is great, until you wake up to a dead device
Azure TITSUP caused by INFINITE LOOP
Fat fingered geo-block kept Aussies in the dark
You think the CLOUD's insecure? It's BETTER than UK.GOV's DATA CENTRES
We don't even know where some of them ARE – Maude
Want to STUFF Facebook with blatant ADVERTISING? Fine! But you must PAY
Pony up or push off, Zuck tells social marketeers
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.