Feeds

Sky network downed in London

Saarf of the river

Remote control for virtualized desktops

Thousands of Sky and Easynet customers in south London and Surrey were knocked offline this morning by a major network fault.

Connectivity via 14 exchanges was hit by the two hour failure, which was fixed at about 11am, according to a Sky spokesman. "The problem has now been fully resolved and we'd like to apologise to any customers who were inconvenienced," he said.

Customers' access was briefly restored at about 10am, but soon lost again for more engineering work. The Easynet status report said Cisco engineers were assisting with investigations, suggesting a router fault may have been to blame.

Sky's spokesman said there was a hardware failure, but was unable to confirm a routing problem.

Sky bought the well-regarded Easynet LLU network in 2005 ahead of a big push into broadband. It now has almost two million home subscribers, as well as business customers served by the Easynet and UK Online brands.

One Reg reader wrote: "This is absolutely killing our sales office in London. We currently have an entire sales team crowded round a laptop fighting over access to a Vodafone dongle!" ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
729 teraflops, 71,000-core Super cost just US$5,500 to build
Cloud doubters, this isn't going to be your best day
Want to STUFF Facebook with blatant ADVERTISING? Fine! But you must PAY
Pony up or push off, Zuck tells social marketeers
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
SAVE ME, NASA system builder, from my DEAD WORKSTATION
Anal-retentive hardware nerd in paws-on workstation crisis
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.