Feeds

Microsoft freezes legacy support charges

Makes like it's 2008

Secure remote control for conventional and virtual desktops

Microsoft is freezing the price it charges customers that continue running legacy versions of its business software.

Citing the global economic downturn Microsoft said the price for joining its custom support program would not be raised this year, and it will maintain the 2008 pricing.

Custom support applies to products that have exceeded their official support cycle and are no longer being maintained or fixed by Microsoft.

"This price change provides cost savings to Microsoft customers and enables them to maintain support on older versions of Microsoft products until they have had the opportunity to complete their migration to supported versions," the company said.

The company provides up to 10 years of mainstream and extended support for its business and development software - products like Windows XP or Visual Studio 2005 - after they become generally available. These cover the provision of security updates and other hotfixes - the latter being through an additional support agreement under the extended support phase.

After 10 years, though, support is on a self-help basis with customers gluing together knowledge from online information, web casts and Microsoft's knowledge base.

Clearly, though, that's not enough for many organizations - especially enterprises - where there exists layers of legacy technology that upgrade out of existence slowly. ®

Intelligent flash storage arrays

More from The Register

next story
Be real, Apple: In-app goodie grab games AREN'T FREE – EU
Cupertino stands down after Euro legal threats
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Bada-Bing! Mozilla flips Firefox to YAHOO! for search
Microsoft system will be the default for browser in US until 2020
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
The Heartbleed Bug: how to protect your business with Symantec
What happens when the next Heartbleed (or worse) comes along, and what can you do to weather another chapter in an all-too-familiar string of debilitating attacks?