Feeds

Hospital boss slams patient records system

Euthanasia kindest option for failed NHS project

Choosing a cloud hosting partner with confidence

Andrew Way, the chief executive of the Royal Free Hospital, said the move to electronic records had cost the hospital £10m, increased waiting times for patients and required an extra 40 admin staff.

Way told the BBC he had personally apologised to staff for taking the decision to go ahead with the project. Way said it cost £10m to implement the technology and fix it. He estimates it cost the hospital another £6m because it treated less patients and because the system failed to properly bill other parts of the NHS for work done.

Way said: "I think it is very disappointing that the work we had to do as a trust has caused our staff so much heart-ache and hard work.

"I have personally apologised for the decision to implement the system before we were really clear about what we were going to receive.

"I had been led to believe it would all work."

The Royal Free is one of the early adopters for the increasingly beleagured project. Last month the Public Accounts Committee suggested giving the scheme another six months to show some improvement or put it out of its misery.

The National Programme for IT is one of the world's largest public technology projects. It is expected to cost at least £12.7bn and is currently about four years behind schedule. Some parts of it, like digital X-rays, appear to be working but the central patient record scheme has suffered from a series of problems.

In the north of England patient records rely on Lorenzo software from iSoft - the government was forced to bail the firm out.

In the south of England the project was meant to benefit from competition between two suppliers - BT and Fujitsu - but then Fujitsu decided to end all involvement. Accenture also decided to end all involvement with the scheme.

This month BT said it was putting a number of contracts under review after announcing a big write down at its services arm. The NHS contract is thought to be high on the review list.®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Bono apologises for iTunes album dump
Megalomania, generosity and FEAR of irrelevance drove group to Apple deal
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
10 Top Tips For PRs Considering Whether To Phone The Register
You'll Read These And LOL Even Though They're Serious
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.