Feeds

Hospital boss slams patient records system

Euthanasia kindest option for failed NHS project

Secure remote control for conventional and virtual desktops

Andrew Way, the chief executive of the Royal Free Hospital, said the move to electronic records had cost the hospital £10m, increased waiting times for patients and required an extra 40 admin staff.

Way told the BBC he had personally apologised to staff for taking the decision to go ahead with the project. Way said it cost £10m to implement the technology and fix it. He estimates it cost the hospital another £6m because it treated less patients and because the system failed to properly bill other parts of the NHS for work done.

Way said: "I think it is very disappointing that the work we had to do as a trust has caused our staff so much heart-ache and hard work.

"I have personally apologised for the decision to implement the system before we were really clear about what we were going to receive.

"I had been led to believe it would all work."

The Royal Free is one of the early adopters for the increasingly beleagured project. Last month the Public Accounts Committee suggested giving the scheme another six months to show some improvement or put it out of its misery.

The National Programme for IT is one of the world's largest public technology projects. It is expected to cost at least £12.7bn and is currently about four years behind schedule. Some parts of it, like digital X-rays, appear to be working but the central patient record scheme has suffered from a series of problems.

In the north of England patient records rely on Lorenzo software from iSoft - the government was forced to bail the firm out.

In the south of England the project was meant to benefit from competition between two suppliers - BT and Fujitsu - but then Fujitsu decided to end all involvement. Accenture also decided to end all involvement with the scheme.

This month BT said it was putting a number of contracts under review after announcing a big write down at its services arm. The NHS contract is thought to be high on the review list.®

Internet Security Threat Report 2014

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Special pleading against mass surveillance won't help anyone
Protecting journalists alone won't protect their sources
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.