Feeds

Seagate promises second fault fix in 24 hours

Turn brick into working Barracuda

Reducing security risks from open source software

Update Seagate has promised to issue a fix for the latest Barracuda bricking fault within 24 hours.

This will be firmware to fix the firmware (SD1A) that was issued to fix the firmware (SD15) that caused some 1TB Barracuda 7200.11 drives and others to stop working. The SD1A firmware caused 500GB Barracuda 7200.11s to stop working.

In all cases Seagate assures its customers that none of their data on the drive should be lost as the firmware faults render the drives inaccessible but doesn't cause corrupted data on the drive.

Seagate says that: "This firmware upgrade will be available on the Seagate website within 24 hours"

It adds that: "Seagate is working with customers to expedite a remedy."

The pressure will be on Seagate to get it right this time. Manufacturing problems and bugs are not unknown in the tech industry, but it takes a particular kind of genius to rush out patches that actually compound the problem.

Update:

Seagate has issued a firmware update to address this problem, saying: "Seagate is offering a free firmware upgrade to proactively address those with potentially affected products. This new firmware upgrade corrects compatibility issues that occurred with the firmware download provided on our support website on Jan. 16. We regret any inconvenience that the firmware issues have caused our customers.

To determine whether your product is affected, please visit the Seagate Support web site at http://seagate.custkb.com/seagate/crm/selfservice/news.jsp?DocId=207931. It assures users that data is still on the drive and is working with customers affected with any unrecoverable data 'to expedite a remedy.'

Securing Web Applications Made Simple and Scalable

More from The Register

next story
Child diagnosed as allergic to iPad
Apple's fondleslab is the tablet dermatitis sufferers won't want to take
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
For Lenovo US, 8-inch Windows tablets are DEAD – long live 8-inch Windows tablets
Reports it's killing off smaller slabs are greatly exaggerated
Seventh-gen SPARC silicon will accelerate Oracle databases
Uncle Larry's mutually-optimised stack to become clearer in August
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.