Feeds

Seagate promises second fault fix in 24 hours

Turn brick into working Barracuda

Business security measures using SSL

Update Seagate has promised to issue a fix for the latest Barracuda bricking fault within 24 hours.

This will be firmware to fix the firmware (SD1A) that was issued to fix the firmware (SD15) that caused some 1TB Barracuda 7200.11 drives and others to stop working. The SD1A firmware caused 500GB Barracuda 7200.11s to stop working.

In all cases Seagate assures its customers that none of their data on the drive should be lost as the firmware faults render the drives inaccessible but doesn't cause corrupted data on the drive.

Seagate says that: "This firmware upgrade will be available on the Seagate website within 24 hours"

It adds that: "Seagate is working with customers to expedite a remedy."

The pressure will be on Seagate to get it right this time. Manufacturing problems and bugs are not unknown in the tech industry, but it takes a particular kind of genius to rush out patches that actually compound the problem.

Update:

Seagate has issued a firmware update to address this problem, saying: "Seagate is offering a free firmware upgrade to proactively address those with potentially affected products. This new firmware upgrade corrects compatibility issues that occurred with the firmware download provided on our support website on Jan. 16. We regret any inconvenience that the firmware issues have caused our customers.

To determine whether your product is affected, please visit the Seagate Support web site at http://seagate.custkb.com/seagate/crm/selfservice/news.jsp?DocId=207931. It assures users that data is still on the drive and is working with customers affected with any unrecoverable data 'to expedite a remedy.'

Secure remote control for conventional and virtual desktops

More from The Register

next story
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
4K-ing excellent TV is on its way ... in its own sweet time, natch
For decades Hollywood actually binned its 4K files. Doh!
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
DARPA-backed jetpack prototype built to make soldiers run faster
4 Minute Mile project hatched to speed up tired troops
Hey, Mac fanbois. HGST wants you drooling over its HUGE desktop RACK
What vast digital media repository could possibly need 64 TERABYTES?
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Apple's ONE LESS THING: the iPod Classic disappears
RIP 2001 – 2014. MP3 player beloved of millions. Killed by cloud
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.