Feeds

Deception of 'up to' broadband speeds exposed

Ofcom reveals true download speeds

Beginner's guide to SSL certificates

The average downstream broadband speed received by consumers is just 3.6Mbit/s, according to data released today from the most accurate UK internet access survey ever published.

Ofcom's new hardware-based broadband monitoring system found that despite the fact more than 60 per cent are subscribed to "up to" 8Mbit/s packages, on average the top speed ever achieved was only 4.3Mbit/s.

One in five receives less than 2Mbit/s. It's thought that the government's forthcoming Carter review will recommend a requirement that the communications industry offers at least 2Mbit/s to all part of the country. Ofcom said today that on average, urban internet users' connections are 15 per cent faster than those of their rural counterparts.

Across the UK connections were slowest between 5pm and 6pm on Sundays, when network load is highest.

The data was produced in partnership with the ISP industry analyst house Samknows, which deployed special speed reporting kit to about 1,500 homes. Until now, virtually all measures of broadband performance available to consumers have come from flawed web-based test software.

The survey is part of a bid by Ofcom to improve consumer confidence in internet providers by encouraging transparency. A voluntary code of practice, which came into force in December, requires signatory ISPs to provide an estimate of the real top speed potential subscribers can expect to receive (based on factors such as the distance of their home from the local exchange) as well as the "up to" headline maximum.

The monitoring network showed that on average, consumers get 45 per cent of the advertised headline speed.

Speed gripes were the most common cause of dissatisfaction in market research carried out for Ofcom alongside the technical survey. Only two thirds were satisfied by how their internet connection performed while watching web video, for example.

The full survey report is here (pdf). ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
IT crisis looming: 'What if AWS goes pop, runs out of cash?'
Public IaaS... something's gotta give - and it may be AWS
Linux? Bah! Red Hat has its eye on the CLOUD – and it wants to own it
CEO says it will be 'undisputed leader' in enterprise cloud tech
BT claims almost-gigabit connections over COPPER WIRE
Just need to bring the fibre box within 19m ...
Oracle SHELLSHOCKER - data titan lists unpatchables
Database kingpin lists 32 products that can't be patched (yet) as GNU fixes second vuln
Ello? ello? ello?: Facebook challenger in DDoS KNOCKOUT
Gets back up again after half an hour though
Hey, what's a STORAGE company doing working on Internet-of-Cars?
Boo - it's not a terabyte car, it's just predictive maintenance and that
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.