Feeds

MobileMe wreaks wipey revenge on freetards

Cancelling the trial? Better check yourself

The essential guide to IT transformation

Updated Those who've been enjoying Apple's much-extended MobileMe trial should take care when cancelling accounts, to prevent the cloudy ghost coming back to haunt them and swiping all their contacts and appointments.

MobileMe maintains a copy of all users' data in the cloud, which is then synchronised with the various devices the user owns - when the service is working properly. But when an account is cancelled all the data is removed from the cloud, which is fine - unless the user lets their iPhone synchronise with the newly-created void. In that case they find their calendar unexpectedly clear, and a curious lack of any contacts with whom to make appointments.

Users who don't cancel in time are automatically charged, too - Apple already has your credit card details, which is fair enough as the company warns that this will happen and with the various extensions to the trial punters should have had plenty of time to decide if the service is worth paying for. Those who cancel with care should also be OK, and services such as Funambol are available to anyone who doesn't fancy syncing to Outlook or similar.

It's not really Apple's fault that users are losing data; the MobileMe service is very well integrated with the iPhone, so it's common sense that cancelling the account should be done with care - just be sure to have your data elsewhere before doing so.

MobileMe is getting more stable, but with a number of free services offering similar functionality it's not clear how many people will be prepared to pay for it. Issues like this don't help, but are very minor when compared to, say, the early versions of Microsoft's ActiveSync. That little helper would refuse to restore a device that had been hard-reset on the grounds that it had a different name, while refusing to give it the same name on the grounds it would conflict with an existing device. ®

Update: Reader Phil Blackman suffered from just this problem and was initially told, by Apple support, that to get his data back he would have to hand over a year's subscription, download his data, and then cancel the sub. Unfortunately it seems that Apple is only retaining data for paying subscribers - those on the trial have lost their data forever.

Boost IT visibility and business value

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Just in case? Unverified 'supersize me' iPhone 6 pics in sneak leak peek
Is bigger necessarily better for the fruity firm's flagship phone?
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?