Feeds

Poor pensioners falling through DWP data holes

Don't know who's got a pot to pee in

Intelligent flash storage arrays

Gaps in information are hindering the Department for Work and Pensions' efforts to help pensioners who live in poverty.

The department's latest performance report (pdf) says that it does not have sufficient information about the circumstances of all individual pensioners to identify their entitlement to benefits.

Although the Pension Service is using data matching and sharing information between agencies, it does not include people outside the benefits system.

New approaches to reach these people will be needed, says the report. These include outreach through trusted service providers and local voluntary groups, as well as more cooperation with health professionals.

"The best strategy will vary between areas and the department should encourage discretion to develop imaginative ideas which fit local needs," says the report, published on 18 December 2008.

The report also finds that little progress has been made getting pension trustees to use online training. Only 15 per cent of pensions trustees are registered on the Pensions Regulator's trustee web-based training toolkit and most do not complete all the modules. In an effort to increase take-up of the toolkit and guidance materials, a database of pensions schemes should be used to identify trustees who have not yet completed the toolkit, it says.

The department, which is one of the largest users of IT in government, had better news on its work to improve efficiency, having exceeded all its Spending Review 2004 efficiency targets. By March 2008 total financial efficiencies were about £1.4bn, exceeding the target by more than £480m.

Net headcount reduction by March 2008 was 31,101, also in excess of the target, while the relocation target of 4,000 was met by December 2007, more than two years before the date set by the Lyons review.

"The over achievement of the efficiency targets, delivered while the department was going through a significant modernisation programme and change, put the department in a sound position to start the next Spending Review period," says the report.

This article was originally published at Kablenet.

Kablenet's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Internet Security Threat Report 2014

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.