Feeds

Poor pensioners falling through DWP data holes

Don't know who's got a pot to pee in

Website security in corporate America

Gaps in information are hindering the Department for Work and Pensions' efforts to help pensioners who live in poverty.

The department's latest performance report (pdf) says that it does not have sufficient information about the circumstances of all individual pensioners to identify their entitlement to benefits.

Although the Pension Service is using data matching and sharing information between agencies, it does not include people outside the benefits system.

New approaches to reach these people will be needed, says the report. These include outreach through trusted service providers and local voluntary groups, as well as more cooperation with health professionals.

"The best strategy will vary between areas and the department should encourage discretion to develop imaginative ideas which fit local needs," says the report, published on 18 December 2008.

The report also finds that little progress has been made getting pension trustees to use online training. Only 15 per cent of pensions trustees are registered on the Pensions Regulator's trustee web-based training toolkit and most do not complete all the modules. In an effort to increase take-up of the toolkit and guidance materials, a database of pensions schemes should be used to identify trustees who have not yet completed the toolkit, it says.

The department, which is one of the largest users of IT in government, had better news on its work to improve efficiency, having exceeded all its Spending Review 2004 efficiency targets. By March 2008 total financial efficiencies were about £1.4bn, exceeding the target by more than £480m.

Net headcount reduction by March 2008 was 31,101, also in excess of the target, while the relocation target of 4,000 was met by December 2007, more than two years before the date set by the Lyons review.

"The over achievement of the efficiency targets, delivered while the department was going through a significant modernisation programme and change, put the department in a sound position to start the next Spending Review period," says the report.

This article was originally published at Kablenet.

Kablenet's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Internet Security Threat Report 2014

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.