Feeds

Mac OS 10.5.6 problems? Apple suggests shampoo

Advice a bit frothy

5 things you didn’t know about cloud backup

Apple has finally responded to numerous reports from disgruntled Mac users about their inability to upgrade Mac OS 10.5, Leopard, from version 10.5.5 to 10.5.6. Their advice: Try again.

Seriously.

Essentially, Apple's six-step advice can be boiled down into two steps:

  • 1. Navigate to /Library/Updates and trash everything in that folder.
  • 2. Download the update again and cross you fingers.

Or, as it says on a bottle of Head & Shoulders, "lather, rinse, and repeat."

Over at MacInTouch, the possibly Welsh poster Dafydd Williams posits an interesting - and, for Apple, somewhat embarrassing - theory about the upgrade degradation:

The long and the short of it is that the 190MB "delta" update (some delta updates appear to be bigger, at the 360MB or so mark) does not download correctly, stopping at around the 45MB mark. However, Software Update thinks that it has completed the download, and tries to proceed accordingly!

So, what's happening is that a partially complete file is being treated as a fully complete one. What's more, it's somehow getting past the checksum stage, which implies that the checksum is correct... for the 45MB partial file! This is a pretty major foul up.

Dafydd goes on to agree with our original advice, which is to eschew Software Update entirely and instead download and install the full Mac OS X 10.5.6 Combo Update from Apple's support site.

It should also be mentioned that Apple's "advice" doesn't address any of the other problems experienced by 10.5.6 updaters, such as dropped network connections, audio "pops" upon restart, Mail.app refusing to quit or failing to connect, problems with Apache and Contribute, and iSights going blind. (Oh, and if this last one has happened to you, make sure to reset both the SMU and the SMC.)

It appears that Apple's engineers are all preoccupied with preparing for their final Macworld Expo.

The essential guide to IT transformation

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Samsung Gear S: Quick, LAUNCH IT – before Apple straps on iWatch
Full specs for wrist-mounted device here ... but who'll buy it?
Now that's FIRE WIRE: HP recalls 6 MILLION burn-risk laptop cables
Right in the middle of Burning Mains Man week
Chumps stump up $1 MEELLLION for watch that doesn't exist
By the way, I have a really nice bridge you might like...
HUGE iPAD? Maybe. HUGE ADVERTS? That's for SURE
Noo! Hand not big enough! Don't look at meee!
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.