Feeds

Mac OS 10.5.6 problems? Apple suggests shampoo

Advice a bit frothy

Top 5 reasons to deploy VMware with Tegile

Apple has finally responded to numerous reports from disgruntled Mac users about their inability to upgrade Mac OS 10.5, Leopard, from version 10.5.5 to 10.5.6. Their advice: Try again.

Seriously.

Essentially, Apple's six-step advice can be boiled down into two steps:

  • 1. Navigate to /Library/Updates and trash everything in that folder.
  • 2. Download the update again and cross you fingers.

Or, as it says on a bottle of Head & Shoulders, "lather, rinse, and repeat."

Over at MacInTouch, the possibly Welsh poster Dafydd Williams posits an interesting - and, for Apple, somewhat embarrassing - theory about the upgrade degradation:

The long and the short of it is that the 190MB "delta" update (some delta updates appear to be bigger, at the 360MB or so mark) does not download correctly, stopping at around the 45MB mark. However, Software Update thinks that it has completed the download, and tries to proceed accordingly!

So, what's happening is that a partially complete file is being treated as a fully complete one. What's more, it's somehow getting past the checksum stage, which implies that the checksum is correct... for the 45MB partial file! This is a pretty major foul up.

Dafydd goes on to agree with our original advice, which is to eschew Software Update entirely and instead download and install the full Mac OS X 10.5.6 Combo Update from Apple's support site.

It should also be mentioned that Apple's "advice" doesn't address any of the other problems experienced by 10.5.6 updaters, such as dropped network connections, audio "pops" upon restart, Mail.app refusing to quit or failing to connect, problems with Apache and Contribute, and iSights going blind. (Oh, and if this last one has happened to you, make sure to reset both the SMU and the SMC.)

It appears that Apple's engineers are all preoccupied with preparing for their final Macworld Expo.

Intelligent flash storage arrays

More from The Register

next story
PEAK APPLE: iOS 8 is least popular Cupertino mobile OS in all of HUMAN HISTORY
'Nerd release' finally staggers past 50 per cent adoption
Tim Cook: The classic iPod HAD to DIE, and this is WHY
Apple, er, couldn’t get the parts for HDD models
Apple spent just ONE DOLLAR beefing up the latest iPad Air 2
New iPads look a lot like the old one. There's a reason for that
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
Caterham Seven 160 review: The Raspberry Pi of motoring
Back to driving's basics with a joyously legal high
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.