Feeds

Mac OS 10.5.6 problems? Apple suggests shampoo

Advice a bit frothy

Internet Security Threat Report 2014

Apple has finally responded to numerous reports from disgruntled Mac users about their inability to upgrade Mac OS 10.5, Leopard, from version 10.5.5 to 10.5.6. Their advice: Try again.

Seriously.

Essentially, Apple's six-step advice can be boiled down into two steps:

  • 1. Navigate to /Library/Updates and trash everything in that folder.
  • 2. Download the update again and cross you fingers.

Or, as it says on a bottle of Head & Shoulders, "lather, rinse, and repeat."

Over at MacInTouch, the possibly Welsh poster Dafydd Williams posits an interesting - and, for Apple, somewhat embarrassing - theory about the upgrade degradation:

The long and the short of it is that the 190MB "delta" update (some delta updates appear to be bigger, at the 360MB or so mark) does not download correctly, stopping at around the 45MB mark. However, Software Update thinks that it has completed the download, and tries to proceed accordingly!

So, what's happening is that a partially complete file is being treated as a fully complete one. What's more, it's somehow getting past the checksum stage, which implies that the checksum is correct... for the 45MB partial file! This is a pretty major foul up.

Dafydd goes on to agree with our original advice, which is to eschew Software Update entirely and instead download and install the full Mac OS X 10.5.6 Combo Update from Apple's support site.

It should also be mentioned that Apple's "advice" doesn't address any of the other problems experienced by 10.5.6 updaters, such as dropped network connections, audio "pops" upon restart, Mail.app refusing to quit or failing to connect, problems with Apache and Contribute, and iSights going blind. (Oh, and if this last one has happened to you, make sure to reset both the SMU and the SMC.)

It appears that Apple's engineers are all preoccupied with preparing for their final Macworld Expo.

Providing a secure and efficient Helpdesk

More from The Register

next story
Will.i.am gets CUFFED as he announces his new wristjob, the PULS
It's got four KILOWATTS of something, apparently
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
Jaguar Sportbrake: The chicken tikka masala of van-sized posh cars
Indian-owned Jag's latest offering curries favour with us
iPhone 6 shunned by fanbois in Apple's GREAT FAIL of CHINA
Just 100 Beijing fanbois queue to pick up new mobe
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Here's your chance to buy an ancient, working APPLE ONE
Warning: Likely to cost a lot even for a Mac
Is living with Dolby Atmos worth the faff?
Subtle, naturalistic ambiance – perfect for Transformers 4
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.