Feeds

DfT spends £81m to save £57m

Shared services move showed 'stupendous incompetence'

Next gen security for virtualised datacentres

A Department of Transport plan to save £57m by moving to shared services - using centralised facilities for some business functions like HR - has ended up costing £87m.

The system was examined by the National Audit Office in May which famously found the system barking orders at staff in German, failing to account for weekends when holiday requests were entered and failing to settle invoices.

This time it is that other watchdog the Public Accounts Committee which examined the project.

Edward Leigh, chairman of the Committee of Public Accounts, was impressed by the level of cluster-f#ckery. He said the project was implemented: "with stupendous incompetence. This is one of the worst cases of project management seen by this Committee".

He said the Department knew the project was working to a tough timetable but ploughed on regardless: "The result was lamentable." The senior managers responsible had not been properly held to account for the failure. The Committee noted that an efficiency drive designed to save £57m by 2015 was now likely to cost £81m.

The project was over optimistic in believing it could introduce shared services within a year and for all departments to be using the central functions by April 2008. In reality two departments began using shared services in April 2007 and by the time of writing only two out of seven departments and the central department are doing so.

The project was not properly specced, not put out to full competitive tender and suppliers not properly managed after that.

Users have no faith in the system and performance indicators show very poor performance - in some cases worse than the previous system provided.

The DVLA began building the systems themselves with support from IBM. ®

The essential guide to IT transformation

More from The Register

next story
GCHQ protesters stick it to British spooks ... by drinking urine
Activists told NOT to snap pics of staff at the concrete doughnut
Britain's housing crisis: What are we going to do about it?
Rent control: Better than bombs at destroying housing
What do you mean, I have to POST a PHYSICAL CHEQUE to get my gun licence?
Stop bitching about firearms fees - we need computerisation
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
Redmond resists order to hand over overseas email
Court wanted peek as related to US investigation
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
NZ Justice Minister scalped as hacker leaks emails
Grab your popcorn: Subterfuge and slur disrupts election run up
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?