Feeds

The benefits of co-ordinating dev and ops efforts

Yes, there are some. Really

  • alert
  • submit to reddit

High performance access to file storage

Over the past few days here we’ve been considering the Chinese wall that can exist between development and operations teams. From a practical perspective, we know from research we ran a month or so ago that the picture ain’t quite so bad as some of the comments might suggest (Figure 1) – though it's interesting to note from the comments how bad things can get.

Well, here’s the upside. Organisations which do manage a close co-ordination between dev and ops really do reap the benefits. When we grouped the respondents to Figure 1 into 4 groups (mixing the uncoordinated responses with the small proportion that confessed working against each other, to yield a ‘Disjointed’ group), we found that those working in a collaborative manner generally were perceived as providing a better service than the others.

Indeed, looking at the two extremes, the ‘Collaborative’ group was seen as delivering IT services across the board, an order of magnitude better than their ‘Disjointed’ counterparts (Figure 2). Interestingly, the top responses equated directly to providing a higher level of service to users.

This does not make collaboration between the groups a panacea for all ills however. If we consider the main challenges, the two main issues facing most IT departments – project slippage and fire fighting – are only partially resolved for our Collaborative super-group. However, as can be seen in Figure 3, while these two points might be difficult to get right, the Disjointed group does seem to get most things wrong.

We could risk going into motherhood at this point but we won’t. The bottom line is, if you’re facing a lack of co-ordination between your development and ops teams, that’s probably the first thing to get sorted before you try to tackle anything else.

PS If you want to help us gauge the wider picture of IT-business communications, here’s a quick poll for the tea break.

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
IRS boss on XP migration: 'Classic fix the airplane while you're flying it attempt'
Plus: Condoleezza Rice at Dropbox 'maybe she can find ... weapons of mass destruction'
Ditch the sync, paddle in the Streem: Upstart offers syncless sharing
Upload, delete and carry on sharing afterwards?
New Facebook phone app allows you to stalk your mates
Nearby Friends feature goes live in a few weeks
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.