Fast Track your Contact Center Quality Assurance Program with the Cloud
The cloud offers benefits that are of particular interest to contact centers working with smaller budgets and more agile workforces.
AIIM Industry Watch: Governance and Compliance in 2017
Exploring how organizations are addressing their governance and compliance challenges.
The Case For Supporting Always Up-To-Date Operating Systems
An evaluation of the adoption and usage trends of cloud-enabled operating systems among software vendors.
To complicate matters, IT organizations run a wide range of workloads.