Feeds

Parallels 4 users want their money back

Macs slowed to a crawl, users bent out of shape

Mobile application security vulnerability report

Updated Parallels v4.0, billed as speeding Windows virtualisation on Macs, has been slated by some users for slowing their systems to a crawl instead. Some are demanding their money back.

Parallels software enables Macs to run Windows concurrently with Mac OS X as an application alongside other Mac OS X applications. Files can be shared between the two environments and external disks can be seen in both as well. Version four was released on November 4 and added things like a better GUI, support for up to 8-core processors, and better integration of Windows and Mac applications but the main billed event was the speed boost.

Parallels icon on Mac OS X screen

The upgrade process for existing users was complex and took an unexpectedly long time as existing virtual machines were converted but it is the slowness of the installed product which has surprised users.

Parallels desktop support has a note on its web page alluding to the sudden increase in the support call load: "Note: Due to the recent version launch, please expect extended delays while we continue to work around the clock to handle all requests."

Posts on the Parallels desktop forum reveal the users' discontent. User villox said: "I'm noticing that the VM is extremely slow ... taking a really long time to launch applications. Reboot takes forever."

Rebooting the Mac was suggested as a temporary fix but didn't work, as poster sdi noted: "Re-booting the Mac does seem to improve things but it comes back after a while and everything goes SLOOOOOW again. Today it took about three minutes to resume Windows XP Pro and everything was unresponsive during this time."

Poster solus chipped in with: "Currently, PD4 (Parallels Desktop v4.0) is absolutely useless. PD3 was lightning fast compared to this new version, and it's very disappointing." He said that it slowed down to a crawl in Coherence mode, in which the Parallels desktop window is hidden and the Windows application runs in an apparent Mac OS window.

User DiScO said: "I was all excited about this version but not so much anymore."

'eis76uk' was "very disappointed indeed with P4 ... I wonder if Parallels actually tested this before chucking it out, or did they just write it and hope for the best?"

A poster called nmetro@frii.com said removing the Parallels Internet Security software from the Windows XP virtual machine on his Mac solved the problem. No one else concurred.

Bridging the IT gap between rising business demands and ageing tools

Next page: Update

More from The Register

next story
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
FLAPE – the next BIG THING in storage
Find cold data with flash, transmit it from tape
Seagate chances ARM with NAS boxes for the SOHO crowd
There's an Atom-powered offering, too
THUD! WD plonks down SIX TERABYTE 'consumer NAS' fatboy
Now that's a LOT of porn or pirated movies. Or, you know, other consumer stuff
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.