Feeds

T-Mobile leaves 300,000 disconnected

Database corruption blamed

New hybrid storage solutions

300,000 UK T-Mobile customers had a quiet morning as they were unable to make or receive calls thanks to a database snafu that forced the operator to restore from backups - a process which is still in progress.

The problems started at around 10am this morning, and meant that 300,000 customers couldn't be verified by the network and so were unable to make or receive calls. Restoration from a backup is already underway, and 200,000 customers are already back on the network (in London and the south east, naturally) - the remaining 100,000 should be working by 16:00 this afternoon.

Customers calling up T-Mobile had been told that the problem could take even longer to fix, though it seems that the rapid availability of backups has helped speed things along.

Network operators work hard to reduce critical points in the network, replicating key servers and infrastructure, but such procedures are much harder to implement where security and authentication are involved, leaving customers at the mercy of software bugs or hardware failure. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.