Feeds

PlusNet customer invited to opt-in to BT's Phorm trial

Oops

Beginner's guide to SSL certificates

A PlusNet subscriber was surprised this morning to be invited to join Phorm's latest "WebWise" targeted advertising trial, despite assurances that only BT's own customers would be asked for permission to intercept their web browsing.

A PlusNet spokesman said the incident was a one-off, caused by a configuration error.

Sheffield-based PlusNet was acquired by BT in 2006 and is run as a separate business. It has been trialling access through the BT Retail network, rather than its own systems. The spokesman said about 250 customers are served via BT Retail.

BT Retail is currently running its third trial of Phorm's technology on thousands of broadband lines. Unlike in the experiments of 2006 and 2007, BT Retail customers are being asked if they want their web browsing to be profiled for advertisers.

Plusnet sent this statement:

Plusnet customers using RIN should not normally see the BT Webwise invitation screen or be able to join the BT Webwise trial. This case is believed to have been due to a configuration error which we acted on as soon as we were made aware of it.

BT and Plusnet have confirmed that no further Plusnet customers should be presented with the BT Webwise screen, and Plusnet customers' web traffic will not form any part of BT Webwise trial.

The firm reaffirmed its position that it does not use Phorm's system on its network, has not trialled it and has no plans to at the moment.

The incident appears to be isolated, but it once again highlights concerns about BT and Phorm's claims for the security of their interception technology, and their ability to operate it to specification. ®

Intelligent flash storage arrays

More from The Register

next story
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.