Feeds

Hotmail users bitch and moan about new interface

Change not always a good thing

The essential guide to IT transformation

Many Hotmail users are up in arms at Microsoft after it decided to shelve the “classic” interface in its free email service.

The software giant said it redesigned Hotmail to make it “much, much faster that the old ‘full’ experience”.

But users have vehemently complained about the revamp.

“This format is terrible! I wonder who decided to make these changes because whomever it is, they SUCK! I think I will be changing my e-mail service provider as well,” reads a comment by a user not happy with the change.

“I wish we could have had a choice on whether we wanted our individual format to change because I surely would have declined the offer because I hate everything about it! BOOOOOO!”

While another Hotmail fan wrote: “You have to search for everything (addresses are not displayed). Some things need to be left alone. Fire the person who decided to do this. BAD IDEA.”

Until this week, users were able to switch between the two interfaces. But MS has now removed that option, much to the chagrin of those peeps who are still clinging on to their Hotmail email accounts.

MS Hotmail stats

MS feels the, er, need for speed

Microsoft introduced the hybrid format last month. It claimed at the time that the new interface speeded up the email service.

It even provided a comparison between the old and new look Hotmail.

Unsurprisingly, however, it didn’t offer stats on how its web-based mail compares to the likes of Google’s Gmail or Yahoo’s email service.

This isn’t the first time Microsoft has struggled to convince Hotmail users that it was bang on the money with a redesign.

In 2006 it was forced to revert back to classic mode following a deluge of complaints from users.

We asked Microsoft if it would respond to Hotmail users and their grumbles by providing the option to switch between modes, but at time of writing the company had not responded to our request for comment. ®

The essential guide to IT transformation

More from The Register

next story
Microsoft boots 1,500 dodgy apps from the Windows Store
DEVELOPERS! DEVELOPERS! DEVELOPERS! Naughty, misleading developers!
'Stop dissing Google or quit': OK, I quit, says Code Club co-founder
And now a message from our sponsors: 'STFU or else'
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Uber, Lyft and cutting corners: The true face of the Sharing Economy
Casual labour and tired ideas = not really web-tastic
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?