Feeds

Hotmail users bitch and moan about new interface

Change not always a good thing

Intelligent flash storage arrays

Many Hotmail users are up in arms at Microsoft after it decided to shelve the “classic” interface in its free email service.

The software giant said it redesigned Hotmail to make it “much, much faster that the old ‘full’ experience”.

But users have vehemently complained about the revamp.

“This format is terrible! I wonder who decided to make these changes because whomever it is, they SUCK! I think I will be changing my e-mail service provider as well,” reads a comment by a user not happy with the change.

“I wish we could have had a choice on whether we wanted our individual format to change because I surely would have declined the offer because I hate everything about it! BOOOOOO!”

While another Hotmail fan wrote: “You have to search for everything (addresses are not displayed). Some things need to be left alone. Fire the person who decided to do this. BAD IDEA.”

Until this week, users were able to switch between the two interfaces. But MS has now removed that option, much to the chagrin of those peeps who are still clinging on to their Hotmail email accounts.

MS Hotmail stats

MS feels the, er, need for speed

Microsoft introduced the hybrid format last month. It claimed at the time that the new interface speeded up the email service.

It even provided a comparison between the old and new look Hotmail.

Unsurprisingly, however, it didn’t offer stats on how its web-based mail compares to the likes of Google’s Gmail or Yahoo’s email service.

This isn’t the first time Microsoft has struggled to convince Hotmail users that it was bang on the money with a redesign.

In 2006 it was forced to revert back to classic mode following a deluge of complaints from users.

We asked Microsoft if it would respond to Hotmail users and their grumbles by providing the option to switch between modes, but at time of writing the company had not responded to our request for comment. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Whistling Google: PLEASE! Brussels can only hurt Europe, not us
And Commish is VERY pro-Google. Why should we worry?
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

Seattle children’s accelerates Citrix login times by 500% with cross-tier insight
Seattle Children’s is a leading research hospital with a large and growing Citrix XenDesktop deployment. See how they used ExtraHop to accelerate launch times.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Managing SSL certificates with ease
The lack of operational efficiencies and compliance pitfalls associated with poor SSL certificate management, and how the right SSL certificate management tool can help.