Feeds

Hotmail users bitch and moan about new interface

Change not always a good thing

Application security programs and practises

Many Hotmail users are up in arms at Microsoft after it decided to shelve the “classic” interface in its free email service.

The software giant said it redesigned Hotmail to make it “much, much faster that the old ‘full’ experience”.

But users have vehemently complained about the revamp.

“This format is terrible! I wonder who decided to make these changes because whomever it is, they SUCK! I think I will be changing my e-mail service provider as well,” reads a comment by a user not happy with the change.

“I wish we could have had a choice on whether we wanted our individual format to change because I surely would have declined the offer because I hate everything about it! BOOOOOO!”

While another Hotmail fan wrote: “You have to search for everything (addresses are not displayed). Some things need to be left alone. Fire the person who decided to do this. BAD IDEA.”

Until this week, users were able to switch between the two interfaces. But MS has now removed that option, much to the chagrin of those peeps who are still clinging on to their Hotmail email accounts.

MS Hotmail stats

MS feels the, er, need for speed

Microsoft introduced the hybrid format last month. It claimed at the time that the new interface speeded up the email service.

It even provided a comparison between the old and new look Hotmail.

Unsurprisingly, however, it didn’t offer stats on how its web-based mail compares to the likes of Google’s Gmail or Yahoo’s email service.

This isn’t the first time Microsoft has struggled to convince Hotmail users that it was bang on the money with a redesign.

In 2006 it was forced to revert back to classic mode following a deluge of complaints from users.

We asked Microsoft if it would respond to Hotmail users and their grumbles by providing the option to switch between modes, but at time of writing the company had not responded to our request for comment. ®

The smart choice: opportunity from uncertainty

More from The Register

next story
Whoah! How many Google Play apps want to read your texts?
Google's app permissions far too lax – security firm survey
Chrome browser has been DRAINING PC batteries for YEARS
Google is only now fixing ancient, energy-sapping bug
Do YOU work at Microsoft? Um. Are you SURE about that?
Nokia and marketing types first to get the bullet, says report
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.