Feeds

Hotmail users bitch and moan about new interface

Change not always a good thing

Top 5 reasons to deploy VMware with Tegile

Many Hotmail users are up in arms at Microsoft after it decided to shelve the “classic” interface in its free email service.

The software giant said it redesigned Hotmail to make it “much, much faster that the old ‘full’ experience”.

But users have vehemently complained about the revamp.

“This format is terrible! I wonder who decided to make these changes because whomever it is, they SUCK! I think I will be changing my e-mail service provider as well,” reads a comment by a user not happy with the change.

“I wish we could have had a choice on whether we wanted our individual format to change because I surely would have declined the offer because I hate everything about it! BOOOOOO!”

While another Hotmail fan wrote: “You have to search for everything (addresses are not displayed). Some things need to be left alone. Fire the person who decided to do this. BAD IDEA.”

Until this week, users were able to switch between the two interfaces. But MS has now removed that option, much to the chagrin of those peeps who are still clinging on to their Hotmail email accounts.

MS Hotmail stats

MS feels the, er, need for speed

Microsoft introduced the hybrid format last month. It claimed at the time that the new interface speeded up the email service.

It even provided a comparison between the old and new look Hotmail.

Unsurprisingly, however, it didn’t offer stats on how its web-based mail compares to the likes of Google’s Gmail or Yahoo’s email service.

This isn’t the first time Microsoft has struggled to convince Hotmail users that it was bang on the money with a redesign.

In 2006 it was forced to revert back to classic mode following a deluge of complaints from users.

We asked Microsoft if it would respond to Hotmail users and their grumbles by providing the option to switch between modes, but at time of writing the company had not responded to our request for comment. ®

Intelligent flash storage arrays

More from The Register

next story
Euro Parliament VOTES to BREAK UP GOOGLE. Er, OK then
It CANNA do it, captain.They DON'T have the POWER!
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Post-Microsoft, post-PC programming: The portable REVOLUTION
Code jockeys: count up and grab your fabulous tablets
Twitter App Graph exposes smartphone spyware feature
You don't want everyone to compile app lists from your fondleware? BAD LUCK
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

10 ways wire data helps conquer IT complexity
IT teams can automatically detect problems across the IT environment, spot data theft, select unique pieces of transaction payloads to send to a data source, and more.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Choosing a cloud hosting partner with confidence
Download Choosing a Cloud Hosting Provider with Confidence to learn more about cloud computing - the new opportunities and new security challenges.