Feeds

Texas fines IBM for 'crucial back-ups' failure

Server crash puts prosecutions at risk

Build a business case: developing custom apps

Texas Governor Rick Perry has suspended the transfer of state files to IBM IT systems and fined the company $900,000 for data lost through back-up failures.

In 2005, Texas began an $863m, seven-year outsourcing contact with IBM. Currently, 27 agencies are managed by IBM or transitioning to IBM control.

In July a server crash in the state Attorney General's Tyler Medicaid fraud unit caused the loss of half the records generated during an eight-month investigation and put many prosecutions at risk. The data had not been backed up properly, Texas says. More than ten other agencies have complained of inadequate back-ups and server malfunctions in IBM-managed systems, according to local reports.

In all, Governor Perry wrote in a letter, IBM failed to back-up data properly at more than 20 agencies.

An IBM spokesman told the Dallas Morning News: "IBM takes very seriously the issues that have been reported. We are committed to helping the state to better serve its citizens through the innovative use of information technology.” ®

Boost IT visibility and business value

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
VVOL update: Are any vendors NOT leaping into bed with VMware?
It's not yet been released but everyone thinks it's the dog's danglies
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
The triumph of VVOL: Everyone's jumping into bed with VMware
'Bandwagon'? Yes, we're on it and so what, say big dogs
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.